Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
Art & Dan took good care of me and my car. They had my paperwork started before I arrived and answered my texts within a few minutes. The car was ready early on a Friday, and was a great start to my weekend.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.
This review is long over due... Stopped by to inquire about an infinity, spoke with Jose Rivera and was extremely professional and polite, a true asset to California Motors Direct in Stanton! To make a long story short, he worked some magic to get me into the car I wanted! He was great to deal with and I would not hesitate to send people their way. Thank you Jose Rivera, made me a happy customer!
I love coming to this dealership, I come for oil changes and repairs. The employees always make me feel at home. The waiting area has a big screen TV and complementary gourmet coffee machine including a fridge full of water bottles.
Omar from the finance department and Nate from Sales were amazing . They were extremely knowledgeable, amazingly patient, and made you feel comfortable while you looked for your next wildfire.
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