Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.
I have been home for 20 minutes following the purchase of my 2016 Infiniti QX50 and had to make sure I submitted my feedback regarding my experience over the Last few weeks. Velko Tsvetanov was amazing- he made sure I felt as though my inquiries were of utmost importance and responded to each inquiry quickly. From sending videos to providing alternative options, Velko???s customer service was stellar. If you are in the Gwinnett area and in the market for an Infiniti vehicle and want top of the line service, I would highly recommend Velko. TDH 12/1/18
My husband and I just leased our 3rd vehicle from Infiniti of Gwinnett. We had the awesome pleasure of working with Hamber Arce. From the moment we entered the building until we drove away in our new QX60, Hamber was professional, patient, and thorough. He provided detailed package options and color combinations on several vehicles until we found our perfect match! Thank you, Hamber. We really enjoyed working with you!
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Atlanta Best Used Cars is one of the best if not the best Used Car deal I've ever had the pleasure of dealing with... Some of the best looking vehicles out... Have the vehicle I was looking for and a get price... And I talked with the associate for about a week (Moe Basha)... And he work with and answered every question I have... Great great business adventure!!!
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.
We just bought a used Lexus and were lucky enough to work with Christian Puglisi! I found the car on-line and called the dealership and was connected with Christian. He answered all my questions about the car and I told him I was driving down from Chattanooga that afternoon. When I arrived he welcoming, had the car ready for showing, was gracious on the test drive and made the experience totally pleasant. I would recommend Christian for anyone who is purchasing a car in the Atlanta area
Beginning with the personnel at drop-off, all the way through the service experience, it's clear that Infiniti of N Atlanta makes service a priority. They are courteous and professional. They listened carefully to ensure that they understood what was needed, communicated well in keeping us posted in the repair process, and worked with us on the cost. We were provided a loaner car in the meantime. All of our maintenance and repairs are done here. It is always a positive experience. (Plus, they wash the vehicle!) Thanks to the entire team!
Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
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