I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
I have to say at first I didn’t love my service experience with infiniti. They did however bring in a new service rep by the name of Antonio and he has since gone above and beyond for my family and our vehicle. We love coming to the dealer now for any inquiries and I trust Antonio will always do what’s best for our car. Would definitely recommend infiniti of beachwood with Antonio running the show!
I was looking to trade in my aging Porsche 911. Rick Balas was our salesman and he made the trade and purchase "happen." The process was fair and enjoyable. Everyone we encountered was professional and courteous. Additionally, they were knowledgeable.
I loved the fact that the dealership worked as a whole. I was greeted each time I came in the door. The dealership was clean inside and out! The complimentary drinks and snacks were a plus. I wasn't pressured into buying a vehicle as I had been previously and was disappointed after a month or so. I asked a million questions because I'm bad with decisions. They were patient and made sure before I purchased I was comfortable with my payment and decision. Let's just say I'm loving my BRAND NEW Qx60!!!!! I definitely would recommend Infiniti of Beachwood and I will be using them in the future!!
I came from over two hundred miles to purchase my vehicle. James Drake was awesome from the phone call until meeting him in person. He even helped me get my rent-a-car back. Nice facility and the finance guy was cool too! Even though I purchased a pre-owned vehicle it was detailed and ready to roll. Being in sales myself I like being treated they way I treat people. And James went above and beyond. I would definitely recommend stopping here to purchase a vehicle. In a few years when I'm ready for another vehicle I would definitely go back. GO SEE JAMES TODAY!
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!
The service specialist wrote my maintenance order and honored the coupons that I received in the mail from Airport Infiniti in Cleveland, OH. The work was done quickly and the car was washed and vacuumed. Great service !!!
A huge THANK YOU to TONY STALEY and DANIEL WALKER for finding me the car of my dreams, a new Infiniti Q60! After an extensive search, they were able to deliver on the exact car I was looking for! They were eager to earn my business and followed through on everything promised, which I truly appreciated! I'm looking forward to many happy miles in my new Infiniti and a long and wonderful relationship with this dealership!
Buying a used minivan at Infiniti dealership seemed unusual, but they had the vehicle I wanted.
I found a similar van at 3 other dealerships, but Michael at Infiniti responded quickly to any questions that I had and ultimately offered the best price.
The paperwork went smoothly and everyone at the dealership was polite and professional.
Daniel Walker and the team made us feel very welcome. He is very knowledgeable with brands even beyond the Infiniti product line. From the first visit for a test drive to the delivery day, we were treated with respect consideration. This is a quality organization with client satisfaction more than just a catch phrase.
They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely manner. Very pleasant to work with.
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