Claudia from Infiniti of Bayside is amazing. She was very helpful and knowledgeable about every question I asked her. The entire experience was very inviting and comfortable. She explained all my options and I felt very good with my decision to purchase a car from her. The finance manager Mike was great as well. He made me feel comfortable discussing my financial options without feeling pressured as well as giving me valuable advice that I will carry with from here on out. I would recommend everyone I know and everyone I don???t know to purchase a car from Claudia. I would give them 10 stars if I could.
Claudia Pacheco was very helpful with all the questions and help that I needed. Very organized. Will definitely be back to her with anything needed. Follow her on Instagram as @mscardealerlife. I also serviced my vehicle here with Angelo and he is very helpful.
I want to start of first by saying Micheal Browne is a very professional person as the Gm, I dealt with him in getting my Q50 Redsport 400. He is very friendly and kind, he took care of me and guided me every step of the way, the price was good especially for the car im driving, Him and his team are great and will answer your questions step by step. Micheal thank you again im happy with my new Redsport. I recommend this dealership
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
excellent service, excellent staff!!!!!!!!
Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car!
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
Despite a pretty xxxxty experience with their parts department, my service advisor continues to save the day. Alex is very professional and is extremely helpful/communicative about my service visits each and every time.
Working with Steve Goldberg was excellent. He was extremely communicative throughout the entire experience and very kind to my family on the day of our signing. No question was left unanswered and made sure we were well taken care of every step of the way. Very clean and quality dealership!
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