Used INFINITI cars for sale near Palatine, IL

I reached out about a vehicle for my son. Bailey was quick to respond and was able to answer my questions. She connected me with Alex, who was an incredible salesman. Alex went out of his way to accommodate our schedule. He was professional and kind through the entire process. I was impressed with the whole experience. Every staff member we engaged with was professional and courteous. There was no stress and no pressure. My son is happy with his purchase. If was personally in the market for a new or new to me vehicle, I would not hesitate to do business with them again.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I had an amazing experience at this Toyota dealership! From the moment I walked in, everyone was friendly and professional. A big shoutout to Luis Varela who helped me find the perfect car. He was knowledgeable, patient, and really listened to what I was looking for. Thanks to Luis, I drove away in a great car that fits my needs and budget perfectly. I highly recommend this dealership—and be sure to ask for Luis!

Jesse was great- polite and very helpful. No high pressure sales tactics. Answered all my questions and took the time to help me find what I was looking for. I would definitely do business with Jesse in the future when I’m ready for another vehicle.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

Best dealer, Their vehicle are clean and neat Good attention and communication They also have a good price

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

Violeta and Tim did great job with whole process Very transparent and very accommodating and was able To get me into the car I wanted and even fed us lunch highly recommend Violeta as sales person and countryside nissan

The staff is respectful and patient. They explained things for me to understand. Good customer service. They were not as pushy like other dealerships/service stations. I am a repeated customer.

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

The staff was friendly and Igot a decent deal on price and financing for the Nissan Ariya.The wait to finalize the paperwork was way too long. The EV also only had 40 miles of charge, not a good look.

Easiest car buying experience we have ever had. Great service. Would definitely recommend them to our friends.

In winter , the windows freeze. Once you roll the windows down they stay locked down. To roll them up , you have to pull up with your hands. Sometimes that trick works and other times not. Transmission jerks when you try to change gears from start to the 2 nd gear The side mirrors are smaller limiting the view particularly for the rear side view

We had a great experience with Tawny and team at JLR Hinsdale. Tawny made the buying process simple and enjoyable. He spent time going over different cars available on the lot and pros/cons of each option. Pleasure working with Tawny and Dora.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Emir and the entire staff are always fabulous. Informative, nice, and easy to work with. If I were staying in Chicago they would have my business in perpetuity!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Was very pleased with Chicago Auto Capital. Got a good quality car at a very fair price. The sales people were knowledgeable, friendly, and nice to deal with.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Absolutely amazing experience dealing with Ibrahim. Probably the only time I felt comfortable purchasing a car.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

Great Experience overall!! I recently bought a 2025 Infiniti QX60 from this dealership. Overall a fantastic experience. Trevor made the entire purchase a seamless experience. Dave the GM went above and beyond to make sure I got the SUV I was looking for and that everything was exactly as I hoped it would be. They both followed up with me after the purchase to make sure everything was taken care of. The owner Greg also reached out during the buying process to make sure his team were taking great care of me. Overall it was a great experience. I got the car I wanted and the entire team were great. I'd definitely recommend them!

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

Jason Glasby from Infiniti Service department goes above and beyond for his customers. Highly recommended.

The service I have received at Star Nissan has always been good, however, their automated AI systems for booking, tracking and contacting the dealership leave much to be desired. In booking an appointment, no costs for any services are provided, nor is it possible to apply coupons during the process of booking services. I know that this is possible, as the Toyota dealership nearby does all of this much better. Moreover, it is often difficult to navigate between what is real people and AI agents, with confusion arising when looking for updates on progress. The online systems are often inaccurate, and it can be difficult to bypass the AI agent to speak with a real person to secure accurate details.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

We were looking for an Audi Q3 for my daughter. We visited several other dealerships that had some, but they were missing one thing or another (I.e. S line, ambient lighting, colored interior, touch screen etc). A quick Google search showed us one at Conway and when we called, Juan told us all about the Q3 that we seen. Immediately, we advised Juan we were on our way to take a look at it. Juan advised that he would pull it up front and have it ready for us. He did exactly that! While we were pulling up, Juan was parking in the front of the business! It was love at first sight! Right away, my daughter knew, as did her parents, that this was it! From start to finish, Juan was great and helped us with everything we asked for! We love her new vehicle and would recommend Conway to all! Thanks Juan and Conway for putting the biggest smile on our daughter’s face! She’s in love with her Q3!

I just bought the QX80 and only having it 3 days, i really like it. It is quite, runs smooth, still trying to figure out all of the options, (i.e.) radio, navigation and hands free cell phone, but I will get there soon. I know the gas mileage is not great, but that's ok for now. I have no major complaints as of now