Used 2019 Jeep Cherokee for sale in Orchard Park, NY

Frank was my service manager & I was again impressed with the service provided. He listened, was knowledgeable, informed me of problems & remedies. All the staff there are very respectful of the customers. It is well worth my time to travel to the Southtowns for my car servicing, although I live in the Northtowns. I would highly recommend West Herr!

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

Overall we had a good experience. The only down side was that we had to wait an hour and a half to meet with the finance guy. They knew what time we were coming in to purchase the SUV.

Just got my used 2019 latitude plus an love it 3rd jeep I've owed an this one is fantastic so far got it at the end of winter can't wait till next winter but now we'll just have to go off road camping don't think I'll have trouble getting around

The service team was professional knowledgable . My appointment took less time than expected and cost was fair.

I had a great experience with joimy, he was very patient and help me thrue the whole process i would come back in the future to work with him

I owned this Jeep Cherokee Latitude Plus that they are selling at Spitzer Ford. Very reliable. Loved the remote start and the heated seats and steering wheel. Anything 40 degrees and colder when you used remote start would turn on the drivers seat and wheel and rear defroster and heated mirror. I did not lead foot the jeep I averaged 24.5 to 26 intown. Best I got was 33 on the highway. It has the 2.4 engine. Just needed to get bigger vehicle to haul my wife's mobility scooter. Will definitely miss the Jeep.

Carmen is the absolute best!! We needed a car quick, due to my husband’s car being vandalized. She worked quickly to find him the car of his dreams! We picked up the car within a week of the incident!! Words can’t express how grateful we are 💕

Pros: Looks nice, super comfortable, great sound system, cruises really well. Cons: Console & door pocket design might be the worst I've ever seen. I've got a comma shaped pocket in the console that doesn't hold anything with stability and a slit pocket ahead of that which is great to lose stuff down and have to go fishing for. Also, you have to be part contortionist to use the door pockets. There's hard plastic that means you can't just reach down to grab something out of it. You have to bend your arm in an unnatural direction to reach things. Good SUV...I'd buy again, but the interior design is trash.

Friendly salespeople that took the time to explain everything that I had questions about and more. I truly enjoyed the the whole experience of test driving and learning about all safety features. My salesman took the time to go through all the settings and offered to help out any time!

Blaine, sales rep did a great job. Fair negotiations. Not too pushy. Quick process. Also, that put all brand new tires on my car.

Dave is a no pressure salesperson. Made me feel comfortable with my decision,he explained everything with my car, how to proceed with the sale, answered all my questions. Paperwork explained before signing. Got my car and loving it

Service was prompt and Robert was very informative and courteous. Highly recommend going here for auto needs. Facility very clean. Love the coffee machine too.

My car buying experience was quick and professional. I have dealt with Chuck in the past and he is always extremely helpful and informative. He assistant was equally helpful and professional.

Bought a used car from Joe. Great experience. Hassle free. Joe is friendly and helpful. No pressure to purchase. The whole buying experience went very well and smooth.

Thank you Joe for helping me find the perfect car! They made the process of buying my first car super easy. I would recommend this place to any of my friends or family.

Just bought a car here and the entire experience was great. Adam was super helpful, friendly, knowledgeable and not pushy at all. Couldn't have hoped for a better experience. Would highly recommend to anyone looking for a quality used car!

Great experience. Made car buying super easy. Kevin was and amazing salesman. Very straight forward and no run around.

I flew from Owensboro, Ky. On 1/20/2023, to Buffalo, New York to visit Family and take delivery of a like New Honda Clarity from Basil Ford. My Sales Consultant, Jeremy McLaughlin, A true professional within the automotive industry. I will rate Jeremy “The Best of The Best”. Thank You Jeremy and the Basil Family.

Very approachable staff who did not force a sale. Straightforward communication. Followed up on sale to make sure everything was going well. Pleased with my experience at the Basil Transit dealership!

I came in for normal routine service and Greg showed me a New Silverado that I drove home that same day at the same payment.

I came in to get my brand new car serviced I gave my keys to the service man as I dropped it off but once I came back I noticed my brand new car dealership tag was no longer on my keys. I mentioned it to a gentleman that was at the service desk and I proceeded to leave a walk to my car, by the time I made it to my car there was a man running to me to give me another tag for my keys. He name is Antwan Moore I really appreciate the innovative he took to make sure I left happy I was so thankful for him.

When it's time for a new vehicle, Demani Barnes is very knowledgeable and has an excellent can-do attitude. I highly recommend dealing with Demani and manager Amy Sabers. Thank you Amy and Demani for finding my new ride!! We'll be back!!