Used 2020 Jeep Cherokee for Sale in Castle Rock, CO

I can't say enough about Kevin and the guys in the service department. I started coming to you when the dealer I bought my car at told me I would need to wait about 10 days to schedule and oil change appointment. Seriously??? 10 days to get an oil change done??? I don't like to go to the oil change places so when I remembered I trip to Echo Park car shopping with a friend. I went online and was able to get something scheduled that very day. What a difference that was to me. I decided I would never go back to that other dealership again. I have been fortunate with my car so oil changes are very important to me in order to keep my Honda in good shape and servicing me for years to come. On this trip I had just returned from a 4200 mile road trip across country. My service light came on 1000 miles from home and I was in drastic need. I was able to quickly get one scheduled that fit my life schedule. Something came up between scheduling and having my appointment. I was in a hurry to get things done. They were very honest with me by telling me it would take at least 45 minutes to get done. They set the right expectation with me. That's important for a busy schedule. When I arrived they were ready to go and had me out in about 45 minutes as promised.. and even washed my car! I work in Customer Service myself so setting the right expectation with your customers is important. The friendliness and great waiting area don't hurt either:) Thank you again Echo Park Service for another great experience.

Went in for a simple oil change, 21-point inspection. Services were completed quickly and professionally.

This lease is my second lease with Jeep. I set up an appointment to meet with Phil McTaggart, but when I arrived at the dealership, Phil was busy with another customer. Luckily, JuaQuin Bonner stopped over saying he would help start looking into options for me while Phil was finishing up. I'm thankful he started the process because I cannot stand how long you spend in a dealership, even if you walk out without a car. Phil didn't stop over once and left the dealership without even acknowledging I was there (if it weren't for JuaQuin's terrific customer service, I would have left extremely angry about that and given LHM Colorado Chrysler Jeep a poor review). JuaQuin understood that I had financial limitations due to being a full-time student and showed me/priced out various options to see if any would work. He truly listened, which was unlike the experience I had at the LHM 104th location, where I left due to the salesman not truly listening to what I wanted and needed. I could not be happier with my new Jeep Cherokee and I can confidently say that if it weren't for JuaQuin, I would not have re-leased with Jeep.

Jonathan was so very awesome! He helped us with everything we needed! Thank you again Jonathan😊 we will be back, and will only do business with your dealership😊

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Outstanding service. I was scheduled for a sound system upgrade. The job began on time. However, it was a bigger wiring job than anticipated. My service writer was outstanding. He provided me with a loaner car at no cost to me. The job was completed by late afternoon. I was very pleased with the installation. It all worked perfectly. I will definitely be back when it's time for a new Jeep. Probably in 2020.

When my trick wouldn't start they quickly found the issue and had a corrective action. The then found a coolant leak and a weak vacuum pump. They got the leak under warranty and worked with me on the vacuum pump. The truck is running great and stopping much better. I did not feel as if they were just looking for work that really did not need to be completed just to get more money.

I went only for an oil change and was informed of a recall on the DEF system. I was informed that the truck could go into limp mode and I had 200 miles to get it to a service center. Since I live 150 miles from the dealership Danny worked extra hard to squeeze me in and get it done at the same time as the oil change saving me an extra trip.

Needed a upgrade in towing capacity from my 2017 Colorado. Emich had 2 great options on the lot - making it a worthwhile trip from Colorado Springs. 2017 & 2018 Silverado LTZs respectively. Both good vehicles and rated as great deals by Cars.com...and both GM certified. Talked to Wade on phone and Jon M. took care of me during the on site process. No hassles, fair trade in value (much higher than CarMax offered). I'll go back for my next Chevy truck!

What an outstanding day!! First off let me thank Kerri Smith for doing an outstanding job and to Phil Long for having the best selection / prices in Colorado. This is my 2nd truck I???ve bought from Kerri and it won???t be my last. If you're looking for a Ford get with her bc she???s one of the best sales reps in the Denver area 🙌🏼💯Thank y???all again for everything.

Over the past 40 years I have purchased over 50 cars, both locally, out of state and internationally... most of them from premium marques. As a result I feel I am sufficiently experienced when I say that my buying experience at Stevinson Porsche was the finest I have ever received, thanks primarily to my salesperson Ezzy Fitouri. This despite the fact that I was by no means either an easy nor a high dollar transaction by Porsche standards. I called Ezzy from my home in Florida in search of a very reasonably priced 2010 991S. He described the car more thoroughly and with more expertise than I can adequately describe here. In addition, once I had booked my flight to view it he held it as promised even though he had multiple opportunities to sell the vehicle before I arrived. On arrival his descriptions proved to be accurate and perhaps even conservative. More time, care and kindness was devoted to this transaction than I have ever received anywhere in my lifetime. Clearly this is indicative of the culture at Stevinson as I was introduced to multiple associates all of whom shared Ezzy's enthusiasm for customer care. As another first my purchase price was, to the penny, exactly as it was quoted from the outset. The car is about to be shipped to my Florida home and still the exceptional dedication to making this purchase truly exceptional continues. I have never written a review such as this before for any purchase, sales person or retail establishment but clearly it was time to make an exception. My sincere thanks to Steve in finance, the Stevinson organization as a whole and most particularly to Ezzy who I will never forget and will always be more than happy to recommend wholeheartedly!

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Colt was awesome!! I arrived at 6:59, knowing that Service closes at 7:00 and he was terrific. I had a terrible tow experience getting there and he kindly checked in my car and made sure I go home ok.

Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.

A female in service took the call, but i was transferred to parts (??). Greg in PARTS took my call for a quote on both front axle seals on my 2000 RAM 1500. He looked up the cost of the parts, some with Ronny in SERVICE for a labor estimate, which was outstanding BTW based on the specialty tool and experience level needed, and Greg even got with scheduling to give me a rough estimate of how many days out I'd be. They are BUUUUSY!! You know why? Because they're great at what they do! Thank you Greg and Ronny. You guys are awesome!

Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!

Visited echo park for the first time, it was a very different experience from normal dealerships. Many cars to select from and great people who knew about each vehicle. I really liked the experience overall.

The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance

Clean shop and staff was nice would recommend. Will continue having my car serviced at echo park in centennial

Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.

Outstanding service. I was scheduled for a sound system upgrade. The job began on time. However, it was a bigger wiring job than anticipated. My service writer was outstanding. He provided me with a loaner car at no cost to me. The job was completed by late afternoon. I was very pleased with the installation. It all worked perfectly. I will definitely be back when it's time for a new Jeep. Probably in 2020.

This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.