Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
I was recently looking for a good used car to buy my daughter for her 16th birthday. I found one I liked online and contacted the dealership via e-mail. Brittney Smith was quick to reply to my e-mail and answered all of my questions about the car and set us up a time to come in on a Sunday to look at the car. She even e-mailed me the Carfax report and some additional warranty info I asked for. That Sunday, my wife and I met with a salesman named JD and he was very nice and helpful with all of our questions. He was not pushy and did not try to pressure my wife or I into purchasing anything unlike some salesmen at other dealerships tend to do. He gave us space and let us look at the car and test drive the car so we could decide if we liked it or not. We put a deposit down that day and came back the following Saturday and bought the car and took it home so we could surprise our daughter with it at her birthday party! She LOVED it!!! It was a great day and a great buying experience. I highly recommend them!!! FYI, we bought the car from the Lebanon location, but I'm sure their other stores are just as great!
We have now purchased our 4th vehicle from Sunvertibles. We love this family owned business. Rod Atkins the father of this business helped us once more in this process. Rod and his son Jon have always felt like family to us. Once again we purchased a wonderful SUV! They put customer's first. We are very pleased with our first Jeep! Thanks everyone!
My husband and I have bought cars & SUV's from Sunvertibles for years. The staff are not pushy and they have always been great to deal with. We never had a problem with any of our vehicles. This is the only place we trust to buy used cars.
We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
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