The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
Jessica is awesome! She is ALWAYS friendly and helpful. The day I came in , she was the only one working the intake desk. She handled all the customers and more! I wish someone had stepped up to handle the next person in line (kind of like they do in the stores when lines are long). Not that Jessica couldn't handle it-it was that she shouldn't have to handle it on a Saturday when there are more people coming in for service.
It is always a wonderful and positive experience that I receive from getting my Volkswagen Jetta serviced at the Honolulu Volkswagen service Department. From calling in my appointment (to where they fit me in, even though they were busy), checking me in & out and keeping me informed of the progress/status of my vehicle servicing (Jessica was awesome), the comfort of the waiting area (complete with complimentary beverages & a TV (mostly with a nice movie on playing), to getting a ride back home & back again to Honolulu Volkswagen when my vehicle was done (Chris and his expertise shuttle servicing was great) and to all the auto service technicians who worked on my vehicle to make sure I get it back in a timely manner; I thank you all. You keep making my experience at Honolulu Volkswagen an great one and I look forward to coming back again.
I’ve been here for 4 times and had a nice experience. People are nice and friendly. They are very helpful and patient with buyers. I recommend this place for people who are interested in Toyota products.
I went to check out the car on a Monday and ended up closing out on Saturday of that week. It was a fast and simple process and it was really pressure-free. And i am totally excited for this car! If it wasn't for the listing on this website, I probably wouldn't have had such an easy time purchasing this car.
This is by far the best experience I've had at a dealership. Buying groceries when you forget your list at home is harder. I was welcomed like family and treated as an equal during my visit and that itself was worth the trip. There was no running around or fillers saying "well... this or that" and it was amazing. I cannot thank these people enough for their help with me purchasing a GMC Acadia Denali. You guys are awesome!
Emmy made my experience buying a brand new Jeep Wrangler Unlimited Sahara the very best car purchase of my life! Since I am retired and in my 60s, that is saying quite a lot! She was super friendly, mixing her personal rapport and social skills with her thorough knowledge of the car buying process. Along with her manager Katie, they succeeded in getting me my dream car at a price well within my desired range! I cannot be effusive enough in praise of Emmy and Katie, and their ability to combine superb professional skills with an ability to listen to the needs of their customer. Five star experience!
Amazing service and everyone was so helpful. I have always liked the patience and time Ford employees take with their customers to ensure you are getting a great deal and exactly what you want. Bachan showed us several cars but my dream has always been a black Explorer. I was so excited when I found out he could make it work for my budget and credit.
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