Used 2016 Jeep Grand Cherokee for Sale in Phoenix, AZ

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,

I bought my 2016 Certfied pre owned Jeep Grand Cherokee Limited around 7 months ago with around 12k miles. Only issue I have had so far is the overhead interior roof liner has been vibrating when I go over bumps. I took it into Jeep and it’s covered under the warranty so it should be taken care of. I don’t drive it hard, I change my oil on time so I expect this GC to last. I’ve put 9k miles on it and it drives like the day I brought it home. Interior is spacious, comfortable, and quality. It has enough power, could use a tad more but its enough to get you to merge onto a highway without worry. Gas mileage is ok, I knew going in I wasn’t buying a gas saver but it’s not an absolute killer. Performance in snow is top notch.

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

We like the grand jeep Cherokee. We have owned several of these cars, they are very reliable automobiles. The v6 is excellent on gas mileage. The car handles really well.

We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy

Tough, sporty looking vehicle. Versatile on and off-road, carrying passengers and hauling. Fun to drive and offers comfort. Has been a reliable vehicle and great in the snow.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Bought new. 1st Diesel ever. 60K miles. 28 city/34 Hwy at 60 mph. Overland. 1 warranty item, a leaky drive shaft seal. Comfortable for tall guy. Pricey. Great vision. Safe. Would highly recommend. Can seat 4 comfortably. So delighted with the EcoDiesel we bought another in Ram Laramie. My wife drives this car 99% of the time. She loves it. I drive the Ram 100% of the time. Have bought 41 new vehicles in my life. 10 SUVs. This is the best one. A good blend of size and space, utility, fuel economy, safety, and ease of operations. White color, black leather, moon roof, hard loaded, fancy sound system.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Great SUV meets my needs of daily driving and reliability. I would recommend the Jeep Grand Cherokee to my friends and family. Keep up the good work Chrysler!!

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

This is the first new car of many that I didn't have a list of problems when I took it back for the first service. Not one problem!

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

The car is awesome. Inside and out very happy with the quality. I am 6’5’ tall and I can’t believe the space that is inside.

There's absolutely not one single thing I do not like about this vehicle . It's flawless Handles and drives like a dream.. they haven't missed a thing.. every little detail This vehicle is GOREGOUS

Great people, the sales process is easy to understand. They kept me feeling informed and comfortable through the entire purchase experience.

Meets all of my needs including safety and comfort. I still have the wrangler heart but love the comfort and safety of my Jeep Grand Cherokee Summit. As I look at it before I get in to drive, the front gives me a huge smile just as the wrangler I owned 40 years ago!

Amazing service! I have bought many cars in my time however I will continue to be a repeat customer with Chapman Chevy! I just finished my 3rd car purchase with them in the last 2 years. I bought a Malibu in 2014 and 2 cars this month (1 new Malibu and a used car for my son). I HIGHLY recommend requesting Danny Ortiz! This last purchase I had some things I needed to have done with my car. Not only was the purchase super quick and easy, Danny was there every step of the way for the next 3 weeks to make sure I was 100% satisfied. He went above and beyond what he needed to do. I have had so many sales reps in the past that lie and do not care. When the sale is done they are done. You will NOT get this service at Chapman. They will continue to help you plus the service department is top notch as well! If you are in the time of considering a purchase on a new or used vehicle I would give them a call and ask for Danny Ortiz (at least to feel him out). I just want you to have an amazing experience like I did! There is nothing in this for me and I don???t often write reviews like this however I know this can be a stressful time, especially if you do not have experienced people that care! I just want everyone to have a smooth easy experience like I did. Not to mention all the money I saved and the extremely low interest rate! Best of luck, Rebekkah

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.

John and Bob provided the most satisfying experience we ever had in a car dealership. Last weekend, I traded in my 2015 Hyundai Elantra for a 2017 new Hyundai Tucson from Chapman Scottsdale. John's easy going way, his superb ability to listen to our needs and most importantly, addressing each one of them made this entire process, which is usually very stressful, the most enjoyable and satisfying experience.we had buying a car. Then, R.C Price, in the finance, kept the amazing experience by being quick, direct to the point, and super efficient. Thank you guys very much! We are happy with the car and happier with your customer service! Keep up with the good work.

They are great cars. I drive ever 700 miles a week for work and the cards have been flawless. My only complaint is the gas mileage could be better. They have plenty of horsepower, tow very well, are excellent in the snow and are great all-around SUVs.

I called at the last minute to get a window regulator replace. The Service Advisor said he may be able the to squeeze me in if the parts were available. I received a callback 10 minutes later stating parts were available and if I brought it in right away they can get to it. I met the Advisor when I dropped off the vehicle. He was very professional and said he will have it completed before close of business (4:30 pm). The vehicle ended up completed and hour later, 2 hrs earlier than expected. I was very impressed with quick service and follow through the Advisor and his Service team had performed. I have own many vehicles through the years and have dealt with many Service departments. This dealership is definitely number one and I would continue to service my vehicle there including purchasing my next vehicle. Thank you for an outstanding job.

I bought my Grand Cherokee used (2yrs old) and I am IN LOVE. Went from a small two door car to this Jeep and it is so easy to drive and comfortable. Would definitely recommend!

I bought a 2012 Dodge Challenger SXT from Larry Miller Dodge in Peoria. I wanted to step up and get a V8. My husband started searching the internet with the list of options I wanted for a new Dodge Challenger RT. He found "the one" with everything I wanted plus (2018 Dodge Challenger RT Plus). He contact DeWayne at Larry Miller Avondale. DeWayne was very helpful and provided us with a great out the door price. We live in East Mesa and didn't want to drive all the way to Avondale without knowing what the price of the car was going to be going out the door. We went into the dealership. DeWayne was friendly, knowledgeable and professional. He had the car ready for me to test drive. DeWayne went above and beyond to make the whole experience easy and as stress free as possible. DeWayne handed us off to Jessy Anoid in Finance. Jessy was friendly, personable and very knowledgeable. He explained everything in clear, concise terms that we could understand. Jessy was very organized and we completed all the paperwork in record time. I felt very comfortable with the terms of the contract, interest rate, etc. Jessy provided me with a USB that contained copies of everything I signed. All in all, we had a great experience without having the high-pressure sales pitch. It's the reason I've purchased my last three vehicles from a Larry Miller dealership and my husband purchased his Nissan from a Larry Miller dealership.

Very economical and very sporty. Service was great, friendly and knowledgable staff. Was treated very special the whole I was there and never left unattended

Excellent process from beginning to end! Contacted them regarding a vehicle I saw online. Danny Finn got right back to me! (Other dealers did not even respond!) Danny Finn answered all my questions online. We went to their very nice Air Conditioned facility at Peoria and 95th Ave. I was surprised by the diversity of their inventory. From a $1200 car to a $165,000 Rolls Royce! And pretty much everything in between! We drove the car, discussed price, signed paperwork, got the keys, and drove out in about an hour!! Wow! Much different from any dealer buying experience that takes all day! We were dealing with Danny Finn the entire time. Instead of getting passed around to different people and all the games of back and forth you go through at a dealer I highly recommend Danny Finn and Precision Fleet Services!!

We bought this 2016 Limited - 75th Anniv edition with 80,000 miles but all of them were highway driving and the price was reduced accordingly, making it possible to get a much nicer vehicle than the older Grand Cherokees we had been looking at. We sought out the 5.7L Hemi V8, as the V6 didn't really make us happy. We found that the V6 had adequate acceleration, but that was the best I could say. It had to work really hard to get up to speed quickly, and was very noisy under full throttle. The V8 gets there faster, has great passing power, and for a rating of 3 MPG difference, we immediately dismissed the V6 and only looked at V8 models. We're delighted we did that. This is a very comfortable road vehicle, and we especially like the stable, low vibration ride and road feel due to the Mercedes-designed chassis. The controls and large touch screen work nicely, and the physical knobs on the controls are a nice addition. USB ports are thoughtfully placed on the front console and the end of the center console. The paddle shifters on the steering wheel are extremely easy to use, and their logic of operation is excellent. I actually like their setup and operation better than the functions on my wife's 2009 BMW 3-series! Three things remind us this isn't really a sporty or driver's car, it's a utility vehicle: first, the seats are pretty flat and it's easy to slide around rather than feeling well located in the seat. 250-pound guys will like it, but I miss the seats in my BMW 3-series. Second, the gas pedal is a couple of inches closer to the driver than the other pedals, resulting in a slightly awkward "pulled back" angle for the driver's right leg. This becomes noticeable on longer drives, and there should be a "dead pedal" for the left foot so the driver can adjust the driving position to match. Third, the electrically boosted power steering conveys practically no road feel at all, and it's over-boosted and too easy to turn. Putting the Jeep into Sport Mode increases steering effort slightly, and that's what the normal steering feel should be like. I use Sport Mode in town because it provides faster throttle response and better engine braking, but on the road it would penalize gas mileage. I know that most drivers won't be bothered by these things, and the Jeep is so well made and solid that the overall comfort and driving experience is truly enjoyable. We've had no maintenance or repair issues yet, but all cars require periodic work, and we're not worried about it. The critical factors in a vehicle like this are the engine and drivetrain, and the Jeep's engine, transmission and drive axles are among the most robust in the world. We're looking forward to many years of Jeeping, as our last Grand Cherokee ran like a watch at 188,000 miles when we sold it.

The customer service is superb. Especially Tawny and Butch Anderson. They both make an outstanding team. If you are looking for workers with great work ethic, make sure you talk to these two. You won't be dissappinted ladies and gentlemen.

With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.

In all my experiences at this Dealership I have found that it is VERY CUSTOMER SERVICE DRIVEN.

Comfort - interior and on the road, along with reliability and room for family and gear. Features like nav, heated/cooled seats and all the elctronics make a nice trip anywhere. Hemi motor gives power and 4wd for bad roads....or playing off road under any conditions.

I love it. Only thing I would change is adding a special spot to drop the key/fob in. The cup holders are already used. No other complaints. It rides very smooth for a Jeep.

Love the truck and the soft suspension and wonderful ride. Has a bunch if interior features and a top notch technology package. I would recommend this vehicle to anyone.