Mike at the service desk is excellent! only promises what he can deliver. if he tells you your car will be ready in 1 hour it will be. I find the prices for service fair & comparable to other facilities.
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
by Nicolet from Columbia, MO
December 28, 2018
This car has exceeded my expectations from how extremely smooth the ride is to the endless amount of features! Love my car and love driving it even more! Would recommend the Jeep Grand Cherokee Altitude to anyone!
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
Worst car we’ve ever owned
by Turnpike 5 from Mount Holly New Jersey
January 2, 2019
2018 Jeep Grand Cherokee with 5600 miles and after going through a puddle incurred 4600 $ in water damage because transmission sensor and 2 other sensors got wet not to mention interior rugs Jeep refuses to warranty work Chrysler doesn’t care about it’s customers worst car ever!!!!!!
Service department was excellent and found the staff to be excellent. Service staff recommended needed repairs and did not force me or sell me. I took their advice and made another appointment for later work.
Jeep Grand Cherokee
by Dave from Huntington, WV
December 31, 2018
Great infotainment system and lots of features. Comfortable ride. Looks good and drives great. All the “get around” of a Jeep with a surprising luxurious feel.
Karen was very responsive, intuitive, respectful, and helpful. She listened to me and expedited the process for me...and then checked to make sure work had been completed to my satisfaction. Thank you, Karen!
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
Love it inside and out
by Edcel from Augusta, GA
December 30, 2018
This is a family car. I will probably be owning it for years. It has plenty of room especially if you need to travel far.
We had been to 5 other dealers over the last 6 months. Each one said that I would have to "give up" one of the selected features...that the van I was looking for couldn't have everything I wanted. Jarred found one within 15 minutes of sitting with us....color, package, and a dvd player! He was kind and so helpful and never once made us feel pressured! We were done purchasing the van within an hour. I've been to other dealership where I've spent the whole day. The business manager was very thorough and personal. Made sure he went over everything and we were still out within an hour. I love the new van!
New Jeep Grand Cherokee Much Improved
by sheheg from Salem, WI
December 29, 2018
Years ago I thought I would never own a Jeep Grand Cherokee, I felt it lacked comfort. To my surprise, the 2018 Jeep Grand Cherokee is extremely comfortable. With the parking assist camera and automatic side mirrors safety is one of the best benefits. As a Realtor, I spend a lot of time in my vehicle. I often do not know what to expect when I arrive at a house, will I be able to get up the steep drive, will I have to go across rocky roads, or mud. Of course, being in Wisconsin I must deal with lots of snow and icy roads. Since I purchased my new 2018 Jeep Grand Cherokee I not only feel safe, but I enjoy being in my Truck. Many years ago I owned Lincoln Town Cars and thought they were the most luxurious. My 2018 Jeep Grand Cherokee has just taken their place. This vehicle is not only a great work horse, it is a luxury vehicle as well. The Jeep Grand Cherokee should be a mandatory tool for all Realtors. I'm Thankful to Sheila John at Miller Motors in Burlington for introducing me to this wonderful vehicle.
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
I was in the market for a 2017 Jeep Latitude with very specific options. I logged on to the Allen Mello website, checked under the new inventory tab and found the vehicle I was looking for, at a price I was willing to pay. I took the print out of the internet vehicle to the Nashua showroom where I was greeted by Derek Daigle. Derek looked at the printout I had, retrieved the vehicle from inventory and we were off a test drive. No questions, excuses or upselling. Upon returning to the showroom, Derek worked hard to apply every possible rebate available while my trade was being assessed. He put all the numbers in front of me, showed me the final price and we had a deal! It was that simple!!! I HAD done my homework before going to the dealership, but I never felt pressured to buy something more expensive or different from the vehicle I wanted. Derek was awesome to work with! I've not had any service experience with the Allen Mello yet, but for me the purchasing experience was flawless!
My Husband and I have bought 5 cars from Allen Mello throughout our lives and the new addition to their dealership looks beautiful! I've owned my Grand Caravan for 17 years and finally decided to check out what kind of cars Allen Mello had. My dream car has always been a 300 and there didn't seem to be one that fit my needs, but my wonderful salesperson Ava French managed to find one. (even though was older than I liked) It was beautiful! It had all the options that I was looking for and more! We got it for a steal! Cheikh the finance manager, who has been our close friend for 30 years, helped us once again.
Great place to buy a new or used vehicle. Very friendly and knowledgeable people, Tyler Cabral Was a pleasure to deal with. Thank you guys and I'll be seeing you guys again in the future!!!!
Diesel is great - BUT
by Fstone46 from Washington, Utah
December 29, 2018
We replaced a 2014 Jeep GC Summit 3.6 with a diesel because we wanted more torque when towing. The car certainly delivers along with great mileage.
The only issue is with the way my wife drives the vehicle - lots of short trips. The particulate filter full warning turns on at least once a week. Dealer can’t find anything wrong and suggest driving at freeway speed to allow the filter to heat up and burn off waste. Great idea - except that’s not how she drives it. Should be zble to drive in any conditions without needing to periodically getting on freeway.
Car only had 4300 miles on it. Jeep needs to tell prospective buyers that it isn’t an around town kind of vehicle due to emissions issues.
Scheduled a visit to the dealer with Nick in order to view and test drive a vehicle. He was very informative about the vehicle’s history and helped me understand the buying process was.
He was very friendly and helped me out with all of my questions and never felt pressured on making a decison.
From the moment that I arrived in the dealer I felt that I was in the right place, with the right salesman. Everybody was very friendly and the facilities were excellent.
I could recommend this place to anybody. My whole process went smooth. Ask for Nick.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
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