Missing cargo mat that was in the pictures. Never disclose that there was Only 1 set key which is &500 to buy. I understand it’s a used car but still need to tell buyers what comes with the car. The salesman was awesome. Kasra was very friendly.
It’s a nice vehicle
by BK from Waukesha WI
October 19, 2018
I needed a vehicle for winter time as I live in Wisconsin and did not want to drive my built WRX in the snow and ice so I purchased the trailhawk edition of the renegade. Mine has the removable roof panels and upgraded audio. I love the heated seats and steering wheel, especially when they turn on automatically when you activate the remote start function if it’s too cold outside. The ONLY gripe I have about mine is that I’m not 100% hyped on the orange paint.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
A fun and practical SUV for Minnesota
by Michael from New Richland
December 16, 2018
What I really like is the controls are not complicated, the look of the renegade is different than the other SUVs in the same class, to me the others all look very similar. I replaced this with a jeep liberty which I loved, and I haven't owned it long enough to give it 5 stars on reliability or value for the money. But if it's as good as my liberty it will get that rating later.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
it is now 11/ 2018 and I have owned since 9/2015
by The good Don from Little Rock. Arkansas
November 22, 2018
I seen the complaints on this car but I have had (knock on wood) very few problems with it. I'm 6 ft tall and weigh 190 and I feel very comfortable in it. It is well off the ground and very easy to get into and out of. I have the larger engine but not 4 wheel drive sport model and it handles well in wet conditions. It's fun to drive and I think I'll keep it.
This little JEEPLET is the car that you need because getting a pick up truck to go antique shopping is a hassle. I Have gotten as high as 37 MPG on the highway over long road trips. In the city is averaging about 21MPG if you don't floor it. The complaint people have about the transmission being slow to kick down gears i have yet to experience it. Do keep in mind if you are buying these used, two things to check for.... 1, If there is a 1.4L MULTIAIR Engine under the hood keep in mind the timing belt will go bye bye at about 150,000 and 2. Not all renegades come a standard spare tire.
2017 JEEP RENEGADE ALTITUDE 4 X 2
2.4L Multiair i4 / 9 Speed Auto
Uconnect 5.0 Radio
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Fun car to drive
by Van19 from Los Angeles, CA
December 15, 2018
I liked the car overall. The appearance and performance was what I expected. It met the needs of my family. Looking for a good deal before I decide to purchase.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
I love my Renegade!
by sullenxriot182 from Bridgewater, MA
December 14, 2018
I used to have an old Wrangler and missed it so much. I ended up selling it years ago when I had my son because the back seat was too tiny and I didn't feel safe putting a car seat back there. I needed a new vehicle and came across the Renegade. After test driving it, I fell in love. It definitely drives and feels like a Jeep, the inside is super roomy and comfy for such a small SUV, and the gas mileage is great. It is definitely exactly what I was looking for. It's cute, reliable, and I'm SO HAPPY to have my 4 wheel drive back for the snow!!!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Love my Jeep Renegade
by Candace from Kansas City
December 11, 2018
The car meets all my needs with safety and style. Love the heated steering wheel, keyless entry and leather interior. Very responsive in city and country.
This jeep is a comfortable ride. Smooth on the bumps. I have had jeeps for many years. This one is just the right size for myself and my husband. Back seats lay down for plenty of cargo room or to travel with our large size dog.
Jeff was so friendly and helpful I really appreciated it. Communication was so easy to pick up my car. Thank you for providing me with a rental car so fast when it wasn???t done.
Very comfortable with some weight
by CMcM from Shawnee, Kansas
December 5, 2018
We test drove this model in manual today and were surprised. It handles well, blocks out road noise, has some weight to stay on the road, radio is nice, looks small on the outside but inside has space. Very impressed with it driving.
They sold the car i was interested in buying after I take long but they directed me to another car with a good deal now i like my new car much compared to the one they sold.keep up good work Victoria.
Fun Mini SUV
by RisJeep from Attleboro, Massachusetts
November 13, 2018
Just picked up my 2016 Renegade Limited and I love it! I had a Liberty before then traded that in for a Subaru Impreza. That did break my heart. The Subaru was good but I felt way to close to the ground, felt every bump. That's another review. So first off this Jeep feels so strong and sturdy surprised because it's an entry model. I love the interior, the heated steering wheel, seats, the stereo is awesome! The power retractable sunroof is pretty cool too. I'm just so happy I went with this vehicle. I hope it will last me a long time with all these computer upgrades...it does make me nervous. It's very classy in it's class, I love it! ?
The only problem I had was that the TV was turned on to a Jerry Springer type show and I had my grandkids with me. I could not find anyone to change the channel and we had to move out of the room.
A fun vehicle to drive!
by Glopot from Dallas, TX
October 2, 2018
This Jeep Renegade is a fun vehicle to drive! It is very comfortable for a Jeep, and its yellow color is very stylish. It has all the bells and whistles, such as MySky Roof which has two removable sections along with storage. It also has an automatic sun roof which opens at the push of a button. Its 4-wheel drive is amazing, and the settings adjust automatically to driving conditions. I was also amazed when my heating package turned itself on when it was very cold outside: my steering wheel and driver's seat became warm and toasty! The sound system is premium and sounds amazing also. This Jeep is not a speed demon with the 4-cyinder engine, but it drives great and saves on gas!
Excellent! Thank you for everything. Everything was great.
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
John and Barry were not only professional but also very honest. They would not allow me to over extend my budget. They worked with what I had and provided results. Hell they done me one better and helped me get the exact truck Ive always wanted. On a side note: parts and service were honest and didnt force add ons down my thoat. They lrovided me third party options to meet my budget. Thank you bud clary of auburn.
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
Fabian helped me out, he was very nice and straight forward.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
This CUV/SUV meets all my needs.
I was able to get it with a manual 6 speed transmission, which I absolutely love.
It has a very spacious interior for a car its size. The seats could be a bit more comfortable, but they seem well put together and durable.
I drive about 75 miles a day going to and from work. About 60 of that is in the freeway. Even with my lead foot I'm averaging above 24 mpg.
My overall satisfaction with this vehicle is high initially and I'm hoping it stays that way for the duration of my time owning it.
Was able to show up with no appointment, and get new tires plus my oil changed. They gave me a free rental car and had me back on the road in 2 hours. Great experience!
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
It’s a great car and I’m glad I got it
by Brian car from Mound minn
December 19, 2018
I like all the features it’s has how it’s drive how it’s handling in the snow using four wheel dive I like how it looks inside and out
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