Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
Friendly low pressure sales until we talked financing
by td2018 from DealerRater.com
November 8, 2018
Dave was great to work with and everything seemed low pressure for the most part. Biggest issue was their financing over ours. We were threatened with releasing our car back for other sales if we did not use their financing (as it would take too long to get a certified check form us). When we continued to assert that it was our bank or we walk, then the deal came through. I'm not sure if this was just pressure to close before the end of the month or only a standard finance maneuver. The rest of the buying experience from the test drive, through negotiations and final car pickup all went well. Nice variety of cars here to look at, but beware on financing pressures.
110% car buying experience...as you can tell this dealer is fabulous! Car buying w/Rudy is as it should be-NO DRAMA. No add on fees/hidden costs or other surprises as was common w/most dealerships I have experienced. Rudy is willing to work w/customer to effect a car/truck purchase. ..an extremely satisfied customer. Patricia
I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
Did not want to go to a used car dealership because of the horror stories I’ve heard but at Horning Auto sales none of that was true Dave and Ann were very pleasant and very helpful no pressure at all when I found the car that I liked and we went over what I wanted done to it no questions asked just OK no problem can’t give them enough stars I recommend them highly .Joe from Saratoga
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