Robert Heppler has help me with getting a new truck for 6 -8 years real good at what he does dealership is very nice and clean people are nice and friendly When looking for new or used will keep going back to see Robert THANKS AGAIN
Mark Herren has been my salesman for years. He is very easy to deal with. He explains everything in detail. With 3000 down he got us a lease payment of 124 per month!! Thanks Martk!! Keep up the great work. Makes it worth the drive.
A positive experience with Josh in service and Joe in sales.
by dtdix711 from DealerRater.com
August 31, 2018
I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship. I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction. I strongly recommend this dealer for Sales & Service.
Service was great! Took their time in evaluating. Mike was a good customer service agent. Called back when necessary to provide updates. Determined the issue to be warranty, thus saving on our end. We did end up having to pay for a new set of tires because of the issue prior to the Orchard inspection. But are and have been happy with Orchards customer service team and the quality of work from the technicians.
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing.
Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
Everyone at Golling made the purchase of my car very quick, easy and efficient. It was literally so fast, as they accommodated me on my lunch break for a test drive. And when the private buyer for my car backed out at the last minute, the Golling team went to work and found a new buyer within a day. Thank you!
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
I worked with Sherm, who was so down to earth and honest. He took the time to get to know me, and treated me like family. He asked questions to determine exactly what the right vehicle was going to be for me, and stayed within my price range. What I love about him is that he isn???t a shmoozy salesman, trying to pressure you into anything. He just listened and did the research to find my dream car. He was available by his cell phone at all hours to answer any questions I had, and never once made me feel stupid. This is the kind of dealer you want to work with when buying a car. I wasn???t expecting to walk out of there with a brand new Jeep Cherockee!
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
This dealership is almost an hour from me. I had already dealt with two other local dealerships prior. One was patient in helping me figure out which car I wanted but never gave me a price, even after waiting 2 weeks and checking in with them multiple times. The next dealership, I walked in and had just sat in the chair. The salesman started speaking in slang and said he was going to be “Blunt” and that “I probably couldn’t afford a new car,” even though I lease all of my vehicles. I was upset and had never been spoken to that way before. However, I didn’t make a scene, I just quietly left.
I did some research for the exact color scheme I wanted. I found that Snethkamp had that vehicle along with other color options. I put in an internet request to Snethkamp and let them know that I wanted to know my estimated numbers over the phone . I wasn’t interested in driving 45 mins just to have them play games like the other dealerships did.
The person I spoke with was awesome and connected me with JT (John Thomas). He was very kind and patient. They got me into the new car I wanted the same night and even got my payments lower than my previous vehicle.
Their facility isn’t the fanciest, but when you are treated with respect and dignity, that’s priceless
Good Selection, friendly staff, fast service, easy to work with.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.