I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
Went here on a whim after briefly looking at some cars online. Leo and the rest of the staff got me into a much newer car than I was expecting to get. They helped me through all of the paperwork and explained anything I didn't understand very thoroughly! I definitely recommend Del Sol based on customer service and finding a car that fits your needs!
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
This is a great place to start your credit or recover from it. They will provide you with different options to have a positive outcome. They give you the maximum amount of trade-in for your vehicle. I would definitely recommend people or customers who want to build their credit or purchase the car they want. They has excellent varieties of cars to choose from.
I could go any in my Jeep it sporty comformable I
by Brenda from Egan LOuisiana
December 14, 2018
I love my Jeep It is very comfortable reliable easy to get in and out of my purse and it has back problems it is wonderful the comfort means everything
LT Pegs made it Super easy and hassle free. Your sales team is great and friendly. I would recommend to anyone buying a car
Best jeep Model
by Josh from Los Angeles
December 24, 2018
The 2016 Patriot high altitude is the best model. Economic, Strong , very nice equipped, leather seats, Bluetooth, USB, AUX, Nav, Steering voice Assistance, and very nice interior and exterior. highly recommended for
I made an appointment in advance (which I recommend), and I received on-time service. Damian was my service representative, and he was both professional and kind. When the service was complete, he reviewed the service record of all the things they did and checked. He was clear in his explanations and patient with my questions. Service was completed within the time estimate I was given at the beginning. Also, thanks for the free exterior car wash that you provide -- it always feels good to drive away with a clean car in good repair.
by JeepDriver from Baltimore, MD
January 10, 2019
The car does not have automatic windows nor does it have automatic locks. It is poor on gas. It has an antenna. It is horrible.
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
I absolutely love my Wrangler!!!
by Foxymamaruth from Louisville, Kentucky
January 9, 2019
This Wrangler is awesome. It handles great and has plenty of get up and go. It is fun to drive and I know I'll get where I'm going whether its raining, sleeting, or snowing. Fantastic vehicle.
Both Kirk and Jason at By Design Auto Group were straight forward and honest during the entire process. I thoroughly do my “homework” before walking into a dealership, and everything they had to say matched what I knew to the “T”. The level of knowledge they have here and the fact that they openly discuss every aspect with you on your terms was above and beyond what they had to do. I will be back for sure, and would highly recommend them even to my close family and friends.
It's a Jeep you can't go wrong
by Average joe from Snohomish Washington
January 3, 2019
Best of both worlds hard top in the winter convertible in the summer. Love the ease of the t tops.all around just a fun car to own.
Jeff was so friendly and helpful I really appreciated it. Communication was so easy to pick up my car. Thank you for providing me with a rental car so fast when it wasn???t done.
Very comfortable with some weight
by CMcM from Shawnee, Kansas
December 5, 2018
We test drove this model in manual today and were surprised. It handles well, blocks out road noise, has some weight to stay on the road, radio is nice, looks small on the outside but inside has space. Very impressed with it driving.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
I dealt a little with Joe and then majority with Mark and I highly recommend either of them or anyone here. Mark was upfront and honest the whole time and did the best he could on getting me an excellent deal and watching out for me.
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
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