Used Kia Niro for Sale in Surprise, AZ

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is my 1st Hybrid. I like this car overall. I know it’s just a LX model, but I kinda wish it had a sunroof or moonroof. But it has Apple play, cruise control and it’s easy to function the radio and air conditioner while driving. I like the fact that I can hook my ApplePhone to the USB and I can automatically get Navigation.

Walked into sands kia almost to closing time inquiring about and offer program i recieved in the mail. Luis torres was beyond helpful and made the whole process a brezze. Excellent customer service. I had my 2 children with me and he was very helpful with assisting with carseats for the test drive ! The staff was beyond helpful as well ! Defenitly will recommend

When I first bought this car I needed to take it into a tire replacement place to have two new rear tires put on since it jumped all over the road at time. The cruise control has a mind of it's own and will not reset at the speed you set it at after breaking. I've almost completely lost power from the engine twice had to put it in neutral and pump the gas and after a time the engine kicked back in and it ran fine but when it did that the last time I was in the middle of a blizzard in Illinois and if it would have died WoW would I have been in trouble. Finally I went to open the rear passenger side door when I first got the car and the handle fell off the car I was on vacation at the time I was ablt to fit it back into it's place the dealership said Kie new of the problem but wouldn't fix it until they fell off the car? Well today 05-04-19 both passengers side door handles fell off in my hands have to take it back into the dealership on Tuesday to have them put new handles on the passenger side doors. You'd think that Kie would want this car to work perfectly? I do every time i take it into Bill Walsh Kie in Ottowa,Il.the mechanic's say they checked all of the above problems and why the power loss they haven't a clue or the fault in the cruise control either? Since new tires were put on the back the vehicle ride fine but wioth a car with less than 200 miles on it should you need new tires on the back end of it to make it track properly I don't think so. I love the gas mileage but am disgusted with these door handles falling off the vehicle looks like they attach them with pot metal or plastic whatever they are using they need to stop it and use a product where the handles stay on the car. I have own a lot of cars but this car has it's problems I half way think they need to replace the computer on this vehicle with the loss of power and the cruise control issue. If I ever get stranded Kie might just be hearing from my lawyers especially when I'm in the middle of a blizzard. Well there you have it Kie you need to engineer this car much better of fire those in charge of the design flaws in this car.....

Great service as always! Fast, efficient and easy. Every time I’ve come here for my car to be serviced, it’s always been a great experience. Thank you!

The only thing is it's hesitant on starts from stopped. I think this should be expected though. Other then that it seems to be a great vehicle & the 100,000 mile warranty even covers the Battery on the electric motor.

Car buying has a certain stigma attached to it. Working with the friendly team at Liberty Buick made the experience a pleasurable one. Chris LeGere made the process fun, seamless and memorable. My daughter Katelyn loves her Blue Chevy Trax named Linda. From the first signature to the official purchase car photograph with Chris we were all smiles. Thank you for a wonderful experience!

The Kia is a marvel of product design and engineering. I was doubtful that it would get the gas mileage shown on the sticker. I was right -- it exceeds the EPA estimates. Because it is a hybrid, it is not a "driving machine," so getting from zero to 60 takes is a little anemic. What it does, very nicely, is give you feedback on your driving style (economical, normal, and aggressive) and helps train you to drive for efficiency. The electronics are well designed and easy to use. I really like my Kia Niro.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Meets all basic needs. Easy to get in and out of. Style is great and the interior is a nice. The car performs really well.

Luis Torres was a good listener. Helped without pushing us. My husband told him the wishlist of what he wanted. I told the practical things I wanted and we ended up with the Kia Sportage Turbo. Service did not stop after we purchased our vehicle. Luis did follow up with a many times to make sure we understood all the new technical things we never had before in a vehicle. Everybody there helped assist us in our visit. They all worked very well together to create a great customer experience Thank you.

Met all my expectationsall my expectations good legroom attractive outside and inside an excellent on gas has all the add-ons you would want in a car

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I am very pleased with the car fuel economy has been 53mpg so far that is with fairly careful driving not over 65mph and about equal city and highway driving. It has all the bells and whistles I could hope for including blind spot monitoring, lane keeping assist, android auto, leather seats, adaptive cruise control, high quality backup camera, power /memory seats and mirrors, power folding exterior mirrors, 35 foot excellent turning radius, good handling and well over 500 miles between fill ups. Only thing missing is built in garage door opener. I am very happy with this car

I had a great experience at Moore. I met with Rick Watson, last week. Test drove a Silver Jeep Grand Cherokee. Loved how it drove!! Had to think about if it would work for me! Came back 2 days later to see if the lady I drive around could get into it. She could NOT. I then thought on it , came back to Moore, spoke with Rick again. Found out the silver one was gone!!😭😢 Rick found a white one . Worked with me, he was a great sport about dealing for me!! Moore is a GREAT dealership!! Would recommend it to anyone!! Stacy

This car is remarkable. It's so different from our other cars. My only concern is the passenger door is too heavy for someone with numberois health issues.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

2019 KIA TOURING We LOVE this car!! We are in our 60's and absolutely love it! The safety features that are standard are mind blowing and we love the cruise control features along with the Driver Only button..it rides very smooth on the highway and its handling is over the top with he 18 inch wheels with Michelin tires as it takes corners like a dream..the accolades go on and on, seriously..A REAL 6 speed transmission?..its a hybrid, its got to have a CVT right?...NO a real trans...With a SPORT MODE that super powers the car and INSTANT throttle response! The navigation is PERFECT...the Hardon Kardon stereo is over the top and sounds AWESOME! ...seats are PERFECT! ...wish the passenger seat was power but that's ok..LOTS of room for EVERYONE in the car...rear seat room is unreal... We have leased 2 Camry's and we loved them BUT no wheres near the Niro...not even close!..we love the higher seat height also.. Seriously i could go on and on how great this car is but if your on the fence, go get one..you will LOVE it, haa!!

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

Owned two Kia Souls previously so the Niro is my third Kia. The Niro Is a great car, and an amazing hybrid. I considered the Toyota Prius but from any angle, it’s just butt ugly. It’s hard to think of the Niro as an “SUV”. Think of it as a large hatchback. On my third tank of gas. First one averaged 55.7mpg and the second was 54.4. If I had to complain about one thing, it would be the lack of blind spot monitoring on the LX. Not even available as an option. My LX has the Tech package with Forward Collision Auto Braking, Lane Departure and Smart Cruise. Why not throw Blind Spot Monitoring in too? All in all though, I would(and have) recommend the Niro.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

My car was certified and received the 10 year 100k mile warranty. It gets 51.9 MPG. It gets better MPG than a Prius, super quiet and drives smooth.

I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!

I love the gas mileage. The care car lives up to what was promised. Very comfortable. Easy to get in and out of for older people. I wanted an SUV but was afraid of the height to get in and out of. This car is perfect for older person to access. Love this vehicle.

Good customer service and keeping me up to date on my car. Have twenty words did take don’t know what else to say except Sands Kia on 303 are less expensive for the 30000 mile service Receiving coupons on this service

I have really enjoyed this car. Being a hybrid the MPG is very good and exceeds my expectations. It is by no means underpowered. My wife and I made a trip from Ocala, Florida to Kansas City and the car performed admirably. We were comfortable the entire way.

Recent looking for a new vehicle via online. Received tremendous follow up immediately from the moment I submit a form. Have yet to make a decision as to where I will be purchasing my next vehicle. However, this dealership is certainly in the running to earn my business.

I love that this is a Hybrid you dont't have to plug in. It has a great smooth ride and very little road noise. This is my second Niro (my previous one was the first year they were made, 2017).