Used Kia Niro SUVs for sale near Burbank, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

I?ve had so many issues from this dealership since I?ve purchased my vehicle. Brought it in a few times and always had terrible service with poor communication. This last time bringing in my vehicle Megan (service advisor) has been a great redemption to what I thought of this place. She has always been super friendly, straightforward, and on top of that with great communication. I want her specifically every time going forward I come in to the service department. 10/10 employee and I never leave reviews. She made me want to write one. Thank you

Have 14k miles on 2022 hybrid. Gets 50 mpg combined city and highway. Plenty of pep handles and corners well. Fantastic technology love the android auto. Plann on keeping this one, it has all need. Eric from Lombard IL

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

I've had this car since 2023, and I've put almost 35k miles on it thus far. I've maintained it by manual specifications and have had no issues with how the car performs. The only issue I've had that was semi-irritating was the Android Auto/Carplay would cut out on me but I finally got a dealership to replace a faulty USB port and have had zero issues since! I get great milage and have no complaints as of today.

My salesperson, Gytis from AG Autohaus, went above and beyond to make sure I found the right car within my budget. They were knowledgeable, patient, and made the whole experience stress-free. The financing process was smooth as well, and the team explained everything clearly.

This is my second Niro! And I would’ve not gotten rid of the first one with if someone hadn’t plowed into me, when her ran a red light. Have had no major issues with the car the whole time I have owned it.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

2023 Niro SX HEV is my 2nd Niro. I purchased this a a Certified Pre-owned car with 14,400 miles on it. It now has 22,000 trouble free miles. The CPO warranty is the same as new car warranty. I appreciate the size, utility, comfort and fuel economy (52 mpg ave with 90% of miles in city). My 1st Niro was a 2019 PHEV which I was very happy with. It had two electrical issues, both were covered under warranty with no problem. I traded up to the 2nd generation Niro for the increased room and improved comfort over the 1st generation. I didn't get a PHEV the 2nd time around because I don't put many miles on the car and financially it made more sense to get the HEV rather than the PHEV after the Fed tax credit expired. Very happy with both Niros and recommend them for anyone wanting a comfortable, well equipped hybrid or PHEV.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I have the 2022 no plug in my average drive is 22 miles a day I only have to fill up about every 3 weeks. Love my car

I have only ever bought cars from Berwyn Kia and have also referred many family members and friends. Oraya (sales woman) and Jose (sales manager) and Victor (finance) were great! I love that they make the car buying experience such a breeze!!

MPG far exceeds EPA rating during warm/hot months with an average of 50-55mpg during regular commute. it does drop during winter months but it bounces right backup as soon as warmer temperature. Touring model has '18 wheels and excellent for long distance ride and everything works seamlessly and rock solid reliable with 60k odo on original tire. Niro has safety system that the our new Lexus NX350 that cost 2x as much doesn't have. sound is automatically reduced when reversing.

I could not get a decent car any were CarMax put me back into the drivers seat i will recommend CarMax to anyone Andrea and his team in Tinley Park are truly number one in car sales . Marcel Potvin.

I am thrilled with my new 2024 KIA Niro Lx. Even the base model comes with so many features. The MPG states 53/54 city/highway I am actually averaging 10% more! Love that!! It rides beautifully and the aesthetics are great. The Snow White Pearl is stunning and worth the extra $. One drawback is NO retractable cargo cover. The only concealment/privacy option is a "cargo shield" overpriced and flimsy but necessary.

I currently have an engine recall on my 2017 Kia. Although I went to the dealership to have a different matter addressed, I asked if they could fix the engine recall. The representative advised that they could not. They could only address it when the engine has completely gone out. This is very frustrating because any previous recall's I've had on my car, I was unable to leave the dealership until it was fixed. However, since I now have an engine recall, they are choosing not to address it. The purpose of a recall is because something is unsafe, defective and violates laws in some form or another. The fact that they refused to address this recall and now I'm placed in a position where hopefully my engine does not fail is unacceptable. This situation has shown Kia in a state of reactive versus proactive. I truly hope that my engine doesn't go out, but in the event it does I have to be inconvenienced because Kia neglected this address this matter.

Have 10.5k miles on hybrid model. Getting over 52 mpg around town. Car has enough pep love the android auto feature. Rides a little rough but handles well low center of gravity. Interior nice for base model like the exterior looks. Third KIA not a problem with any of them. Read the warranty b4 buying KIA even warranties the storage batteries for 10 tears 100k miles to original buyer. Love the Niro bought the cargo shield to hide items in rear. Will be keeping it a long time. Eric from Lombard IL

I called in the morning and requested to see a vehicle, they were very detailed on what car etc, to check to make sure they had the model, exterior color and interior color available. They did, so I scheduled to view the car that same day. I got there, the sales associate named Val was there to greet me holding a spot for the vehicle I arrived in. I was warmly greeted by him. I had my 17month old son with me and he gave him a balloon and offered if there was anything he could get to make us feel more comfortable. He had the car ready to test drive, during the test drive he was very thorough about the car, and showed me absolutely everything. I expressed I would like to trade in my old car and it was not a problem. We scheduled a time where he would come and pick up the vehicle from my house so I did not have to worry about dropping it off. After the paperwork was done he walked me around the building and introduced me to the service desk employees and showed me everything that I would need to go regarding getting car washes or just coming for a fix. When picking up my trade in vehicle it was super fast and easy. 10/10, Val and the team made the process very smooth, stress free, informative and positive. I be recommending Val along with the business itself to anyone I know! Thank you Kia of Lincolnwood team!

when i first walked in the person who took care of me was victoria garcia , we talked for a few minutes and i told what i was looking for and she found the suv that i was looking for and i test drove it and fell in love with it , it was everything i was looking for ,she was very helpful and i bought it .thank you very much victoria garcia.

Great buying experience. I would highly recommend McGrath Kia to anyone looking to purchase new Kia vehicle.

Our Niro has been a great car, outstanding mileage and with regular service has been a good, reliable workhorse. Roomy rear seating, rear seat drops down for easy loading of luggage, small bike, pet carrier.

I had an amazing experience working with Simeon! I came in to buy a car and he went above and beyond to help me with all the paperwork and to find an affordable loan. In less than four hours, everything was set up and I was driving home in my new car. Highly recommend him for anyone looking for a smooth and stress-free car-buying experience!

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

Kia Niro EX Touring, 2023. About one year since purchase. Can't beat the gas mileage! About 54-55 MPG. Love the interior seat material. Comfortable and easy to clean. No issues whatsoever. Performance is good, with nice acceleration. Smooth drive. Trying to think of cons.... Overpriced. Should be $4Kish less. Shiny parts of console and dash show dust too easily. It would be nice to have a bit more cargo space, but that was known when I bought it. Occasionally the seat belt notification sounds off erroneously, but I don't know why.

I just bought my 4th Hyundai. It is a 2025 Hybrid Tucson and I couldn't be happier. Mayweather Shorter is my sales specialst and the most awesome. Even though it was a long process from beginning to end, everything went smoothly. Mayweather explained how to work all the bells and whistles and what every button was. Thank you so much Family Hyundai. Mrs. B. Wicks

This is my second Niro I owned a 2017 first then traded for the 2020. I had 64,000 great miles in the 2017 the got the 2020 and have put 33,300 mile on it. Trouble free miles. I get average 49 to 55 miles to the gallon of gas.

Purchased a used car from them a few weeks ago. Worked with D'Angelo as my sales rep and Stefan in finance. Both were very professional and easy to work with. D'Angelo was very knowledgeable about the car and its features even though it was not a Kia brand vehicle. No pressure sales just kept me informed about the vehicle and pricing. Stefan in finance was also very professional. He explained the optional items, their cost and coverage and let me make my own decision yes or no and was not pushy on selling me additional items I had no interest in. Would definitely recommend this dealership and will not hesitate to buy from them again.

It was good and prompt. Although it would have been better if there was an adjustment on the tire repair since I spent over $700 a few days ago on 30K mile service plan .