First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny!
When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair.
The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships).
I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.
I had a great experience with these folks particularly with the help and assistance Bobby and Geri provided in closing and finalizing the sale. It made my first-time buyer a great experience and easier than I expected. Keep up the great work!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Kurt helped me buy my first car and he was great! I was very insecure with the process, but he put my worries to rest. The whole sale happened faster than expected, but it's been a week now and I'm very happy with my car!!! Additionally the financial advisor was awesome. Jerry was her name and though my credit was a bit messy she was able to explain to me all of my choices now and in the future. Both Kurt and Jerry were a god send in my case and I'm very grateful to have had such an easy first time car buying experience. I would highly recommend this location!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Good selection of cars. . I called and asked for a particular car. Salesman said there was one in my price range. He took my information, texted and called me several times to set up an appointment. When I got to the sales lot, he said it was sold. Could he not have called me to tell me that. Almost walked away when sales man said "Let's not waste each others time when discussing price of a particular car.
If you do choose to look for your future automotive purchase at Toyota Sunnyvale, look for Adela. She was extremely helpful and kind and immediately put myself and my girlfriend at ease. Nothing like the "shark" reputation you might expect from dealership sales people. Be warned however, as the finance team is not the same. Let Adela help you discover a vehicle but be ready for the next step; dealing with the finance team will be just as difficult as you might expect.
The care, patience, and accommodation given to us by Socrates made the experience of deciding on a car unusually easy. Everyone was very knowledgeable and professional. I appreciated not being pressured in any way.
Best auto service in the Bay Area.
Jon (Jonathan) is the best person you can ever ask for. He's just amazing. He TRULY cares. Micah from the service team has also been very helpful. They simply have a great team of caring experts who know KIA cars.
I returned here recently in search of a car. Kevin communicated with me via email and we worked out numbers that way which was a dream come true. Instead of the pushy dealership tactics of normal he was very frank and accommodating in helping me reach a deal. We drove in at about 5pm of a Friday and drove out with a nicely polished and waxed car in one hour. The buying process was so quick and not aggressive since they don't push all those extras on to the buyer. Even my wife was shocked at how quick everything went. They even filled up the tank before we left which was an extra special touch we weren't expecting. Will definitely be back!
Went in for an oil change and free multi point inspection. I received the inspection report at the end and everything checked out. However, I know for a fact that I came in with my windshield washer fluid light on and it came back on while I was on the road. Their report said that all fluids (including the washer fluid) level was good. If they made this up, not sure what else they made up on the report.
Bought a used car from Winn Kia. Great experience. Very straight forward approach to cost, super follow up on questions. They got me in-out in 90 minutes! Abe and Michael were thorough, professional and honest. I look forward to buying my next car here. Can't recommend them more highly.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.