Traci has sold us two cars in the last three months. He is very detail oriented, knowledgeable, personable, friendly, and a really great sales guy!
A Brand of Car I Will Never Own Again
by ToTater from Dallas, TX
December 29, 2018
This car started out good. However, in slightly more than a year, I put two transmissions in it and returned it to the bank when the engine exploded. It was like everytime I turned around, another mechanic wanted money to get it running. I need a reliable car for my job. This was definetly NOT it. Several relatives liked the looks and thought about checking Kia out for themselves. Needless to say...they aren't looking that way anymore. Also, my dealer was totally worthless as a source for some action or help. Won't use them again either! Thanks for nothing but headaches Kia and dealership!
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
Discoverd the great quality of Kia
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento is the most comfortable and easy to drive car that I've ever owned. I was amazed at the quality improvement since Kia's were first made available in the United States years ago. My wife and I found that the comfort of our model is actually better than that of Cadillac's. We were so satisfied with our 2014 model that we also got our 2016 Sorento as a leased car. However, when we get our 2019 model we will buy it outright instead and keep it in the family.!
This is the best experience I have ever had with a dealer service department. Very professional and kind. Answered all my questions on what my car needed. They even have shuttle service while car is being serviced. Thank you Crain Hyundai of Bentonville!
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
Service was standard oil change, etc., plus a part replacement. I was in and out in about 30 minutes. Service manager was courteous and professional and price was very reasonable.
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
Very easy and stress free experience buying a new Kia crossover, our first kia and first new car. No pressure. Allowed multiple test drives. Salesperson helped secure a very fair deal including a favorable price for the trade in.
Discussed all available options on leasing/purchase upfront . Clear documentation, no forced up-selling, no shady hidden fees.
Wish all dealers were like this.
The car has good power and rides smoothly.
by Fishfan from Watertown, CT
January 12, 2019
The leg room and head room are good for bigger individuals. I wish the driver seat was wider and didn't have the upturned flares on the sides. They are firm and can be uncomfortable on long trips.
Sam is a very good salesman but the wait for the f
by Bruce from Holiday Island
August 28, 2017
Sam is a very good salesman but the wait for the finance manager to complete the transaction was way too long.
The best car ever!
by Lashawntae Kia Lover from Cleveland, ohio
December 19, 2018
I the car is the best car ever. It's very spacious, fuel efficient, and runs great. It is very reliable, haven't had any issues since I purchased it. I love the way it feels driving it and how smooth it runs. This car is awesome!
Great job on working with me on my purchase of the 2012 Avalanche! No pressure good presentation and excellent job of communicating with me on this purchase! Thanks again for a job well done!
Bought it for short term, kept it for a lot longer
by Carrie from Orlando, FL
June 20, 2018
I bought this car for a steal, made a few repairs and upgrades, and just love driving it! I was surprised I liked it so much. It's roomy, the leather is amazing, especially with heated seats! Huge sunroof, decent gas mileage. It looks better than most SUVs and crossovers of the same year. I would definitely buy another Sorento.
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