Used Kia Sorento for sale near Parma Heights, OH

I went in for my daily service. Had an excellent experience start to finish. The staff was friendly, professional, and like always stress free. I would definitely come back again.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

In have been taking my Kias here for servicing over 14 years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Thanks Derek.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

It was fast and easier than I dealt with in the past with other dealerships. I appreciate you guys. The dealership had different coffee options and was a friendly environment. Matt was great, thanks Matt!!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Salesman Tom Shaffer and Finance Suzie Axlerod Woodward were the 2 people that we work with. They were great. They both treated us like family. The entire process moved along well and we felt like we didn't spent an entire day purchasing a car. I would recommend Spitzer Buick GMC to anyone looking for a vehicle.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Overall, buying my 2012 Hyundai Sonata Hybrid was good. The car and dealership were clean and the staff was pleasant. Robert went above and beyond when relaying so much important info about my hybrid (my first-so excited!) The entire team worked to make the process easy and pleasant. I only have one complaint. When my boyfriend and I were inside asking questions and sealing the deal, I was a bit annoyed by the fact that although I was the purchaser, and sometimes even when I asked a question, Robert spent most of the time talking to my boyfriend about MY car. I was surprised that a veteran car salesman would make such an error. I overlooked it because he was otherwise a good salesperson and I really wanted the car. Still, I would not hesitate to purchase another vehicle from Metro Toyota, but I would insist the salesperson talk to me, the purchaser.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Michael was exceptional to work with. In fact we loved working with him so much we bought an additional car the next day because of how easy it was. Very communicative, very professional, very personable. Was able to tell from start to finish he was more concerned about my fiancé as costumers rather than a sell. Even drove to a neighboring dealership to get the exact car my fiancé wanted and made it happen.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

my experience at montrose brookpark dealership has been Great, we had the pleasure of working with Kyle. Kyle i must say is not only a great salesman who will go the extra mile to see that you are treated fairly and to make sure you get the car you want at the price that you are most comfortable with, he's genuine not to mention caring. I just met kyle a day ago, His welcoming energy made us feel right at home. I just want to say again Thanks Kyle. If anyone reading this review want a great car a a affordable price Please go to montrose on Brookpark and ask for kyle. Kyle is truly one of if not the Best saleman i have ever has the pleasure of working with, I also what to say thanks to all of the staff at montrose for having a nice warm welcoming environment. Special Special Thanks to Kyle. Please keep up the Great work.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

From the moment I expressed an interest in the vehicle, the dealership guided me every step of the way. Dale and the team were helpful and answered all my questions. They were friendly and I felt comfortable in the environment.

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

Was very efficient on letting me drop off car in the morning and it was done within 2 hrs! They also washed my car!! Will be back!!!

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

Found a Range Rover and my original salesman called me and never followed up and then john called and was able to get me the deal I needed asap

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Soon as I walked through the door wow what a wonderful experience Top of the line dealership I was greeted by the manager and financial manager Offered top of the line refreshments Wonderful waiting area for my husband My Cadillac had a couple of issues that were fixed within a week My salesman Sean was amazing as another salesperson Faith When I picked up my car again the hospitality was wonderful Even though I was going through my bank the manager offer me another bank that gave me a better interest, I took that offer Both Sean and Faith took me through the car to show me everything and help me set up OnStar and Pandora

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

I like to buy my cars at the end of December/beginning of January. I feel I get a better deal! I searched extensively, and Superior Used Cars, Inc., happened to have EXACTLY what I wanted! That's the first 'to do', finding what you want! So I go there, and let's all admit something..........there's a bit of skepticism pulling into a 'local used car lot', that's not all bright and lit up like all the Fancy Pant's New Car Lot Dealerships. I wasn't there for 60 seconds, that Dave (Sales Manager) was handing me the key to the Honda I wanted to test drive, and take to my wife on her lunch break, to get her approval. I gave Dave a copy of my license, and left the keys to my truck with him, and down Route 8 I went. My wife saw it and said 'Let's do it"........so I went back, and explained to Dave a couple of concerns I had. He made a list of "What we owe you", and he would not allow the vehicle to leave the lot, without those Items being taken care of in their garage. They have a 3 bay garage, with full time mechanics. ALL people we encountered were very nice, and clearly all TEAM PLAYERS! Financing went very smooth (as smooth can be; we ALL hate that paper work part of the process, but there's nothing we can do about it, because all of those documents 'are the law', so you need to go into the car buying process, with that expectation that , well, 'it is what it is! To get a car, you have to sign here and here and here.....". Long story short, you need not 'Judge a book by it's cover' when it comes to Superior Used Cars, Inc; they don't have all of that expensive overhead like the 'big boys' do! I am a business owner of 27 years now.......Superior has been in business for a LONG TIME too......there's a reason for that; they do what they say they will do! I know from personal experience, to keep a business going for 3 years, is tricky enough; let alone more than 2 decades!

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

We went in for service for our 2017 Chevy Silverado Pickup Truck and came home with a 2024 Chevy Silverado Pickup Truck!! Win Win all the way!!

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Thank you to Gayle Goodwin, she really helped me out and made me feel like family.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

I have owned a 2017 Sorento LX V6 for almost 7 years now. Just about to hit 94k miles and it runs as quiet as the day I bought it. I have driven all over the country and Mexico. Never had any issues. I do oil changes every 7500 miles and I have never had any oil loss. I have had family members buy Kias because of how solid ours has been. My most recent trip was with 4 adults and 500 lbs of luggage through 5500 miles and averaged 27.8 mpg. I plan on keeping it for at least another 7 years!

Excellent efficiency and effectiveness in service. Randy Browne provided excellent service in sales. My history for purchasing a vehicle at Van Devere began in 1969 and this organization always satisfies.