Used Kia Sorento for sale near Rocky River, OH

This is my 5th vehicle from Ken Ganley Kia. Our sales representative was Helen. She did an amazing job getting us into our new Sorento and stayed with in our Budget. The General Manager Nic stopped by and thanked us for being returning customers. He sold us our first Kia 15 years ago. I have had all my vehicles serviced here as well and had a great experience.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Halleen Kia is the best! This is my second time buying a car from them and I will keep going back . Arnaldo has been my car sales man both times. He is the best!!! I have bought a lot of cars over the years and both times with them it’s been a pleasure to work with them, good experience.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Just bought a 2021 nissan murano from Ken Ganley dealership service was excellent and Jimmy Koty made the the whole process easy and enjoyable will definitely buy my next vehicle from here

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Each person I can in contact with was pleasant, professional and friendly. My sales person Trevor Demaske was professional , and thorough, and very easy to work with . He did all the work and I was completely happy with him and the dealership!!

I have owned a 2017 Sorento LX V6 for almost 7 years now. Just about to hit 94k miles and it runs as quiet as the day I bought it. I have driven all over the country and Mexico. Never had any issues. I do oil changes every 7500 miles and I have never had any oil loss. I have had family members buy Kias because of how solid ours has been. My most recent trip was with 4 adults and 500 lbs of luggage through 5500 miles and averaged 27.8 mpg. I plan on keeping it for at least another 7 years!

Matt was very knowledgeable and professional and he made the experience very easy and I am very happy with the outcome. I would highly recommend and I will be going back in the future for my business vehicles

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Wendy McPhearson was very helpful and attentive when we discussed what I was looking for in selecting my next Honda. We were able to make the deal and I purchased my new vechicle the same day. Thank you Wendy for making this process seamless. A satisfied customer.

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Bought my new 2025 Chevy equinox at Serpentini Chevrolet. I?ve had it almost a year. It was due for a first time oil change service was good and fast.

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

Amazing team!!! I have nothing bad to say about them. I will say that Elie and Chris are tenacious and hard working representatives and they have a client for life in me.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

I had a great experience working with Gary Greta at the dealership. He was very helpful, patient, and answered all of my questions without any pressure. He made the process of purchasing my vehicle smooth and stress-free. I really appreciated his professionalism and would definitely recommend asking for him if you’re looking for a car!

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Shout out to Karen W for taking the hassle (and headache) out of car shopping. Very helpful and knowledgeable about the cars - would definitely recommend for those in search of a new ride! Thanks Karen!

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims

Nice and great service will definitely be back very soon thanks for a good time

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Very professional, friendly buying and service experience! I would highly recommend this Joyce Buick. They do not make you feel pressured. They are looking for lifelong customers.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

I took my Pacifica in because the touch screen and radio/carplay were working intermittently. In the past, I did soft resets of the radio to temporarily fix CarPlay but overtime that prior fix was insufficient. The radio was replaced less than a year ago as part of recall. So THIS time. Instead of fiddling with the problem on my own, I took the Pacifica in for diagnostics on the radio and touch screen. The heated steering wheel and driver?s seat could not be activated sometimes because the touch screen was unresponsive. At the same time, CarPlay was unresponsive telling me to make sure my phone was in proximity when my good phone was right next to the touch screen control panel. I am pleased the company understood my complaint and my request for a single diagnostic charge if needed. The technician did a hard reset of the radio and checked the heating of the steering and seat by means of the touch screen, and tested CarPlay with a good working phone. The tech noted that 15 days of freezing temperatures could have affected the touch screen. Advised that if problems persist. Tech recommended replacement of touch screen/radio. I was not charged for the diagnostic and my vehicle was was for pick up at the time specifies. I also had the company shuttle driver transport me one way free of charge. Also with all the ice someone else had left a vehicle for servicing without its keys and was blocking exits from the service dept . As I prepared to leave, an employee stopped me said the normal exits were blocked and he would circumnavigate the lot to bring my car around to a different exit. I was to go inside to the warm customer lounge to wait for him. He did as he offered abs I was in my way within minutes. I was helping four service staff because I brought my Oacufuca in early and picked it up early . They are spectacular highly recommend this service dept

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

This the best place on the Broadway strip. Outstanding customer service staff. Ms. Patty is the best very smooth and works well with all customers. Mr. Norm is awesome very honest and up front. Norm is the face you see as you drive by early in the morning or late at night always has a smile. The overall mech are lead by Mike and they are very detail know how to make all repairs work. They will work with all customer to make that repair work. Mr. Moe is awesome very pleasant and know his business. I've sent my family and friend to purchase from target and never a complain. 5 star operations.

We traded our 2012Optima because of a brake issue the dealership couldn't find. I could've scanned the ABS myself but it was under warranty, so after MANY times to that dealership we switched to another and decided to trade it in and get a 2012 Sorento. The salesman assured us the CARFAX said the car was seviced including all the major components and specifically said,Engine, Transmission and complete driveline,within the 1st month we had oil consumption issues which was diagnosed as a bad engine after being stranded with it,we also had complained about the transmission having issues with it on a few occasions to the dealership now we're getting close to our 10 year warranty period and I'm worried that we'll be stuck with the bill. Our dealership now are awesome they do whatever they can to do right by us. So maybe I'm being paranoid but a couple thousand $$$ isn't something we can afford. We want to keep it if all is good,and might buy a used Kia again in a couple of months it all depends on what happens here.

Have gone out to towpath for years for my family vehicles. They are currently looking for my sons first car. As well can even say the amount of times they saved me on service to my car

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

Super honest and fun staff. Nice play area for my kids and the best sales experience I’ve ever had. Great selection of new and used cars to choose from.

I have had to replace the battery twice since New one I don't know why but the warranty and extended gold warranty have got me covered until 130k miles so I feel good. Recalls easily handled for Free at the dealership so no big deal very happy. Hope to still be happy ten years from now when my kid is driving to high school in it.