Used Kia Sorento for sale near Shaker Heights, OH

It is always friendly folks and fast service and this been the case every time I have been there for service My service rep was very helpful

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

The most pleasant experience! I loved how friendly everyone was! Troy, you made the experience so well, and I recommend you to anyone to get a car from you! You made the process so easy and I can't thank you enough for that! Thank you for working with me, and giving me a great deal on the Kona! Thank you to Big Lou for being so friendly and such an amazing person to sign papers for the car also! I will recommend this place and Troy to everyone. I have never been at a car dealership like this where everyone is so friendly and makes you feel part of the family! The Kona is doing amazing and I am in love with it!

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Service reps are awesome as usual, no complaints ever. Fast service. I will definitely return. Looking forward in seeing the new and improved waiting area.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

I bought my fourth car from Spitzer last week and wanted to say how much I love this dealership. I never feel pressured to make a purchase, and I always receive great service. Thanks, George!

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Amie was very knowledgeable and pleasant. She made the time pass quickly. Katie was very patient and helpful in answering all questions and getting us on the road. Jessica was friendly,very competent, and patient with our financial questions. I highly recommend Montrose Ford based on my experience with these three wonderful ladies.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Overall, buying my 2012 Hyundai Sonata Hybrid was good. The car and dealership were clean and the staff was pleasant. Robert went above and beyond when relaying so much important info about my hybrid (my first-so excited!) The entire team worked to make the process easy and pleasant. I only have one complaint. When my boyfriend and I were inside asking questions and sealing the deal, I was a bit annoyed by the fact that although I was the purchaser, and sometimes even when I asked a question, Robert spent most of the time talking to my boyfriend about MY car. I was surprised that a veteran car salesman would make such an error. I overlooked it because he was otherwise a good salesperson and I really wanted the car. Still, I would not hesitate to purchase another vehicle from Metro Toyota, but I would insist the salesperson talk to me, the purchaser.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Very Good Car was fixed, In a very timely matter. Very good service. Spitzer replaced the radio.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Shout out to Karen W for taking the hassle (and headache) out of car shopping. Very helpful and knowledgeable about the cars - would definitely recommend for those in search of a new ride! Thanks Karen!

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

In have been taking my Kias here for servicing over 14 years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Thanks Derek.

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

Excellent efficiency and effectiveness in service. Randy Browne provided excellent service in sales. My history for purchasing a vehicle at Van Devere began in 1969 and this organization always satisfies.

Was very efficient on letting me drop off car in the morning and it was done within 2 hrs! They also washed my car!! Will be back!!!

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

We’ve bought our last three vehicles at Classic Hyundai and we have always been completely satisfied John Rancourt has been our salesperson and he was extremely helpful and knowledgeable about our new EV vehicle. From sales manager through finance, everything was seamless. Will return again for our next vehicle.

This family dealership was wonderful to work with. Very knowledgeable and patient. My vehicle was very clean and wonderful to drive. I would highly recommend NeoClassics.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Soon as I walked through the door wow what a wonderful experience Top of the line dealership I was greeted by the manager and financial manager Offered top of the line refreshments Wonderful waiting area for my husband My Cadillac had a couple of issues that were fixed within a week My salesman Sean was amazing as another salesperson Faith When I picked up my car again the hospitality was wonderful Even though I was going through my bank the manager offer me another bank that gave me a better interest, I took that offer Both Sean and Faith took me through the car to show me everything and help me set up OnStar and Pandora

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

We went in for service for our 2017 Chevy Silverado Pickup Truck and came home with a 2024 Chevy Silverado Pickup Truck!! Win Win all the way!!

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Top notch - As Always. I will be coming back in the future for sure. Appreciate all the help

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims