My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Awesome team and experience. Calvary Motors has an awesome staff friendly and very good at what they do. If your looking for a great vehicle this is where you shop always Great prices friendly speedy service.
They have a Theater room for you if your getting your car serviced..a kids room.. vending.. free coffee and hot drinks.. water... comfortable environment... friendly people great sales people Dwayne Givens was honest and easy to work with on helping me finding the right car for me and my budget and desire.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
I was shopping for a used Chrysler Town & Country Van in excellent condition that had a 6-way power seat on the front passenger side and was white on the exterior. This particular model was very hard to find and CarMax only had about 4 of these nationwide out of about 340 Town & Country vans that they had in stock. I found one on-line that was in Texas that I liked. I contacted Brian Bricken and he started the process of having this particular van transferred to Tulsa. He called and let me know when it was here and ready to test drive. Brian was very easy to work with during the entire process. I test drove the van and liked it. Then I went through the actual buying process at CarMax which was quick and painless. Once I bought the van I took it to Christian Brothers Automotive on 81st street and for $99 plus tax they did a very thorough inspection and only found a few minor things that they recommended to be fixed. I then made an appointment with the CarMax Service Department and Bob helped me through that process. He gave my an appointment to bring the van and have their tech go through my short list of things that needed fixing. They replaced all the windshield wiper blades. They purchased and installed a rechargeable flashlight that was supposed to be in the van. They they ordered a plastic threshold to replace on that was slightly cracked. They also replace a piece of weatherstripping that had a minor tear in the black rubber. I am very pleased with my entire CarMax experience. Now I understand why there are so very many vehicles running around town with "CarMax" emblems on the rear of the vehicle. The next time I need to purchase a vehicle I plan to go on-line and see what CarMax has to offer.
Gerard helped make what has previously be torturous experiences a pleasant one. I dreaded purchasing a car expecting the same old same old. I was pleasantly surprised. There was no high pressure sales tactics. I bought a great car and hopefully a salesperson I can rely on for each car purchase from here on out.
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
I own a 2015 Nissan Titan and end the market to buy a new one. I started off with Route 66 Nissan and they didn’t have quite what I was looking for but they have the best salesman Brandon Hickman around and some pretty awesome deals. Hopefully soon I will be back to purchase a titan from them.
A great experience, friendly and courteous salesman. Took the time to show us all about the new vehicle. Back seat has some of the packing still glued on, but we have been promised it will get taken care of by their detail guy.
Jordan Savage was very big help. I new what I was looking for in a Subaru and he was very patient and helpful. I received calls from him thru out the day to make sure my new Subaru was ready with everything shiny and pretty when I got there. Thank you Jordan!!
We had an excellent experience purchasing a new vehicle. Scott L. was very helpful and made sure we got the exact truck we were looking for!
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