My husband and I were looking for a sporty coupe to add to my fleet of toys. The staff here was very accommodating, and helpful in my information gathering. The Team at Infinity of Tucson went above and beyond to help me make a better informed decision. Go see Will and his team if you're looking for top notch customer service, and friendly people.
I absolutely love the way this dealership and my personal salesman dealt with me. With my less than perfect credit and little down payment, available, they were able to get me into a car that I LOVE! They don't work for commission, so the pressure to sell me something high priced and not what I really want was immediately missing from our dealings. The salesman listened to me and allowed me to choose the vehicle I wanted. My afternoon felt more like spending the day with an old friend than it did a business transaction. They even gave me a dozen roses when I left! I'd probably still be married if my husband had treated me as well as I was treated at Royal Kia, lol. I would and have been recommending them to everyone. I LOVE my KIA! Thank you Royal Kia and Everett for restoring my faith in honest car sales!!! You all ROCK!
No hassle, no pressure. Did I go to heaven? Jesus was great, answered all our questions. he is very knowledgeable, low kee, You have a different way of selling cars that makes the buyer feel in control. Jesus and the staff were very kink. Your lot and offices are pristine. I will not only service my car at Royal Kia but I will recommend your location when others ask me about my Soul. Jesus your the best. John Williams
Picked up a used Toyota Camry in great shape at a much lower price than anywhere else in town. Al Perry treats his customers like family and is willing to go that extra mile to help with future maintenance costs and just general advice on any vehicle he sold. If they have a car you are interested in then definitely give this dealer a shot.
The people at Car World were great , and patient. No pressure. A pleasant buying experience. We dealt with Lenny, he was very helpful. This is our second car purchase. I recommend Car World to all my friends.
Thank you! Jesus was great! Knew his cars ! Also everyone was very kind! Except when it came to the question of trying to get the girl to answer us on the auto deposit for payment! All our thanks again! And a final thanks to Scott for helping with the gadgets in the car!
River Lintner (vehicle upgrade specialist) went above and beyond what I would of expected any sales associate to do in order to make sure I got the deal I wanted. His upfront honesty and professional straightforward approach along with being extremely patient with me in meeting all my needs was a breath of fresh air. Royal Kia is very fortunate to have an individual like River helping their customers find their next cars. Also a shout out to Garrett Andreatta for also helping to explain (patiently) all the details of the paper work, another top notch individual! Thanks to both of you!
Friendly, professional and knowledgable service advisor.
by Mike from DealerRater.com
November 29, 2018
Car taken in to service at appointment time. Bian explaind everything to me, including estimated time of completion. He saw me twice during the process and updated me both times. I made the trip from Marana past the Kia dealer on Wetmore whom I have used before but when I called their service department, the phone rang until it eventually disconnected. Five times! I called Royal and the phone was answered on the second ring. I will drive the extra miles for this service.
Royal B4 Wholesale was very helpful in my car buying process. Eli, the dealer I was working with, went above and beyond to help get me into the price range I needed for monthly payments. Both Eli and his manager were very laid back and gave me the time i needed to make my decisions. They made buying my first car a lot easier. Overall, it was an amazing experience.
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