David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
This was our 3rd dealership of the day looking for a used Altima at a great deal. Mohamed was outstanding at helping us and never was “pushy”. Very knowledgeable and great attitude. The financial director John was professional, knowledgeable, answered all our questions. Just overall great experience!
Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
The sales person when out of his way to accommodate me, especially the fact that I was coming from a long distance to see a particular car. The whole experience was definitely a cut above most dealerships.
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
This was my husband and I, second purchase with JT Kia within a year and a half. Leon Logan made the process quick and easy. He didn't try to force anything on us. We told him what we wanted and he delivered. Thank you Leon and JTs Kia!!
I called on a Friday and my service advisor was able to get me a Saturday service appointment! I know that’s not easy. Rhonda always comes through for me. I usually give her more notice. She makes me feel valued as a customer.
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