Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
Joe was amazing to work with. He was positive throughout the entire process. He was knowledgeable and was able to answer every single question I had. He was able to get me into the car I wanted without any problems. THANKS JOE.
We had a great experience and we love the car. The salesman and all of the sales staff who helped us out at the dealership were great and attentive to our needs.
We were looking to lease for the first time and it all worked out to our satisfaction.
I needed a new car but was dreading having to deal with a 'salesman.' Lori at Kia of Lansdale made my car buying experience painless. She was polite and friendly. Lori took the time to explain everything clearly. After the purchase she took the time to explain all the ins and outs of the vehicle. She even followed up days later to make sure everything was going well with the new car. I have purchased numerous new and used vehicles and I have NEVER had the EXCEPTIONAL SERVICE that Lori provided.
I recently purchased a new Sorento (my 3rd KIA). I was very impressed with the sales team, and the selection of available cars. My salesman was Stephan Leach, very knowledgeable and professional, and a pleasure to work with, as was the rest of the staff.
Positive experience all around. Staff professional and no high pressure sales techniques. Knowledgeable staff. I would recommend both the car and and the dealer to anyone. The salesman facilitated a positive experience.
Needed a new vehicle and had my eye on a KIA SOUL. My credit application indicated a significant hiccup which precluded me getting the optimum finance interest rate. However, the sales team didn't let me walk away and was able to secure a financial arrangement that was affordable and within my means. I am now a very happy SOULman.
We bought a new car Mazda 3 sedan on Saturday 27 May Memorial Weekend.Sell us a car Russ Depaul Sales & Lease Consultant.This is our fifth car bought in USA ,but for the first time we had such good and professional service.Ross was very patient &understanding our English is not very good,all well explained.We will be your service to recommend to our friends. Thank you very much. (My car Mazda3 its a super!!!.
Went to murray Kia after spending 5 hours at another local Kia. Alex and Roger were absolutely amazing. I called with the current deal I got and alex promised me he would get the price I wanted over the phone which led me to coming out to the dealer. I got to murray and I was already assigned to Roger from an online inquiry I made a few days before so Alex switched me to him which speaks wonders for his integrity as a coworker and as a person to give away a sale. (kudos for that alex) Roger was outstanding. He ensured me that he would get me the price the other dealer wouldnt and made me and my wife feel right at home. We purchased the Kia sorento sx and did not feel the least bit unsure about the purchase. Murray Kia is nothing but professional and courteous and really makes you feel appreciated.
I knew exactly which Kia Niro I wanted. My local Kia dealer was not able to supply the car I was looking for, so I hunted for it online. I found Murry Kia had an exact match. It was a Sunday, but there was a REAL LIVE PERSON, Donna, on the online chat. She took my questions, and when I woke up at 6am Monday, Roger had responded via email with answers. I completed the financing application online, sent copies of my license and insurance. When we arrived at the dealership to pick up our Niro on Weds AM everything was ready. All we needed to do was sign away on the super-huge glass ipad! :) Another team member, Vince, went over car features with us and even synced our phones to the bluetooth before we left the dealership so my husband and I could talk safely between our cars on the 65 mile trip home. 90 minutes at the dealership for the entire experience - now THAT is quick and easy!
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