Used Land Rover Defender for sale near Frankfort Square, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Amazing vehicle that rides super smoothly and is solid as a rock. All the features and remote app work really well. It has a strong V6, very smooth transmission and the rear AC is cold.

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

I just bought the 2024 Defender 110. This is my second one as I drove the first one for four years with zero issues. I love the look, power (P400), comfort, and capabilities of the Defender. I tow a boat in the summers and I am amazed how well this thing pulls. The Defender is very capable and sure footed off road when going hunting etc…but it’s also a smooth comfortable daily driver. Overall I couldn’t be happier with this SUV.

My experience at this dealership was nothing short of exceptional. From the moment I walked in, I felt supported and guided through every step of the process. They made it seamless, transparent, and genuinely enjoyable to purchase a vehicle. Jaguar Land Rover South Shore has earned my trust, and I won’t buy a vehicle anywhere else!

I drive my Defender when I want the capability of my Jeep Rubicon but when I want luxury and comfort. The P400 engine packs a punch. I own the LWB model 130 and even with its size, it maneuvers about with ease. The ride is quiet and smooth but shifts into a rugged off-roader. The simplistic interior and lack of carpet is a WIN and must have for an off road vehicle. Love the larger 11” responsive screen. I also love the option to delete the 3rd row seat.

These guys are super knowledgeable and know there cars :-), we had a great experience with our salesman Bekim, he was very helpful with work with us on the budget we had in mind for a car. I will definitely be back and will be referring all my friends, there fleet of cars are on point, a one stop shop. A great group of guys stop by you wont regret it.

Let me start by saying I love Land Rover products, have owned a few, and I love this car but... I've had more electronic issues with this car than all previous combined. Granted, it has a lot more technology than previous models I've owned, so there is that. Land Rover frequently sends software updates to the car that must be downloaded. It takes several attempts to ever get them to work/download properly. The last one I received I finally had to take it to the dealer to let them do it (after several weeks of trying). Additionally, the camera system had to be replaced for intermittent interruptions that progressively got worse over a few months time (car is a year old now). Big problem for this car b/c it's difficult to see out of the car and the cams are a necessity. Beyond the electronic issues, the car looks great and performs well on my ranch where I actually need a car that can get around in all weather conditions and on the inclines and rough terrain we have - plus I just enjoy driving it. Hoping they work out the electronics. I plan to keep the car for a good while.

Sam and Scott were able to help me with a service issue. A pleasure and timely assistance.

Sam was great to work with when buying a pre-owned Audi A5 for my son. Very personable and knowledgeable. My only gripe about the dealership is the car was on E (no gas) when we went out for the test drive and the used car manager really low-balled us ($500) on the trade.

Best suv i have ever owned hands down ! The power and comfort are amazing.....Zero issues ! I've owned several high end vehicles and this one blows them away in all ways.

I've been coming to JLR South Shore for years and have always received impeccable service. They have taken great care of my 2019 Discovery Sport. Jordan is a great employee and they are lucky to have him as well. Have also spoken with the dealer (Kirk) a few times and he's a funny and humble guy, didn't even realize he ran the place

Im in love!!! Impressed would be an understatement. The absolute best combination of luxury & ruggedness. Not a better car out there! Drives incredibly smooth & its capabilities are endless.

Had a good experience buying a used car here. Worked with Sam. Avoided the xx that I've gone through a some other dealerships. I would buy here again.

So happy Agnes is back! You should be grateful to have such an amazing sales person on your team! She is truly remarkable in so many ways!

If you get a chance to work with Agnes i would do so. She made sure that i had everythingp i needed and even after the deal was done she was still attentive and helpful!

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

The staff were all polite and friendly. The service was done in the time line that they said it would be done and the waiting area is top notch. Over all, excellent service department and staff.

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

Amazing experience! Very kind people who were extremely attentive and helpful. My wife and I love our new car!

I have purchased a Defender and a Range Rover Sport from South Shore and the experience both times was stellar! Jordan, my salesperson, was terrific from start to finish. I will definitely purchase from them again and will happily send my friends and family in for a car. A+!

Great experience buying my Range Rover! Very helpful. Honest! Car exceeded my expectations when delivered (bought remotely and delivered). Staff very knowledgeable and provided all information about the car without pestering me with excessive sales pressure. Will go back!

Excellent Sales Consultant and dealership. Molly Williams was our sales consultant. With her help, we were able to purchase the car and trim level we wanted at a price point that made us happy. There were no high pressure sales tactics just very friendly conversations with Molly about our needs.