I've never experienced service like this from a car dealership. I'm still in shock and I bought the car 3 days ago! Alex, was truly committed to making sure I walked out with a great car that wouldn't break the bank. I never financed a car before in my life, so I didn't have good credit to finance. Alex, called around and worked out a deal, 4 hours later I financed my first car and drove home a fully loaded 2016 Ford Explorer. Walking into a dealership being a female is very intimidating, but I didn't feel that way at Platinum Autohaus. I would HIGHLY recommend them to anyone and everyone. Thank you Alex!!
by janneblackburn from virginia beach, va
October 21, 2018
car was amazing, fun to drive, spacious and comfortable. It was a great time to own this car. Would recommend this car to anyone that wants luxury and fun
was lucky enough to work with Sam Ko on my most re
by Quad W. from Redondo Beach, CA
November 12, 2018
I've dealt with a lot of dealerships and South Bay Lexus is one of the best! I am on my third vehicle from this dealership and every experience has only gotten better. I was lucky enough to work with Sam Ko on my most recent purchase. Not only was he upfront, and honest, but he did everything in his power to make sure I was comfortable throughout the entire process. Buying or leasing a car is a big life change/decision and having someone with you that you can trust every step of the way is truly invaluable. Sam you are the man and I wouldn't be in my GX without you. Thanks for everything!
A rugged car with class and comfort
by SonjaGSD from Troy, MO
September 12, 2018
This car is smooth, fast, and sturdy. It rides great on the highway and easily manages our rock road and different types of terrain. It has muscle power and speed. It's the only one like it, with its tire track design, that I've seen since I bought it. I wanted something special and unique. I believe that I found it.
Amazing, Excellent, very helpful, very knowledgeable
the last of a breed !
by Henry from Naples, FL
March 4, 2018
most of the great off road capable vehicles are extinct today. Hummer H1; Defender 90 and 110; and now the LR 4.
Why Land Rover has morphed into an undefinable genre escapes me. I thought they went awry when they killed the 8 cyl.
So, I purchased the last of the great ones (albeit without the heavy duty package) which I hope to enjoy for many years.
Obviously the Range Rover is the coolest looking SUV on the market, and it has all of the European feel and quirkiness you could want. Is it the only European SUV actually made in Europe? Anyhow, what are these poor quality ratings all about? My prior vehicle was a Touareg TDI, that thing was in the shop 20+ times by this point (30k miles). This has gone in once for a software update to fix a false DEF fluid warning. That was bad as it sort of left me stranded, but otherwise problem free for 30k miles. One complaint is the bottom of the seats are a tiny bit narrow and on long trips becomes uncomfortable. It is possible my big butt is to blame for this one.
Fantastic dealership. The people here are so friendly, I don't know a better place for someone to buy their car. I've bought two cars from here already and I know I'll be back when it's time to get another. They work for the people which I truly appreciate. Other dealerships just look to get the most money from me, but here they care about customer satisfaction. Check it out and I promise you won't regret it.
Great ride & very durable
by Hanzofgold from Tampa
July 9, 2018
Very nice Interior & exterior features. Smooth ride, great sound system, great horse power for an SUV. Huge back seat with plenty of trunk space for large items.
The Hornburg Dealership in Santa Monica deserves 10+ in overall satisfaction! Knowledge and Professionalism is what i personally admire the most, their easy going and well experienced sales associates can assist you in all areas regarding the car you are to purchase or lease as they recognize the needs of the buyer.
Thank you guys!
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excelente comfortable I love it !!!!!
by Gabby’s Toy from Yuma Az
December 10, 2018
Excellent car , met all my needs , my kids are happy , now we can go wherever we want not more worries for the road !!! ’’’’’’’’’’’’
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Gshardy from Gilbert arizona
December 28, 2018
I read the reviews on this car and they were all wrong, great car !! Good fuel mileage , good pickup , nice interior car has been great for long trips and short ones
Concierge-level service! I was so impressed by Hamid (Sales Manager), Richard (Sales) & Jason (Finance). Leasing a vehicle here did not feel as if I was completing a typical car sale or lease transaction, it truly felt as if I had a team of advocates helping me. In addition, I was not there for hours which has been my past experience with dealerships (from Volkswagen to Mercedes to Range Rover). They had me in and out while still providing me with a clear understanding of the paperwork as well as the car. Before coming to Hornburg I attempted to do this deal with an auto broker and oh man, MISTAKE. Hamid and Richard not only came in lower on the monthly but also saved me the $800 broker fee. I'm a forever customer and most importantly found a team of car sales representatives that I can trust. Oh and I love my new Jaguar E-Pace.
Amazing off road cechile and just as good around t
by Liskiguy from Patchogue, new york
November 8, 2018
The styling is great and the
Performance is awesome. Off reading is amazing and handles well in the snow. Interior is a bit dated but improvements made on the 2019 models
The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
Beautifully Designed and Drives Great
by CaliSurfer from Dallas
November 21, 2018
I have owned 5 Land Rover vehicles, this is my second RR Sport. I would never own any other vehicle. All other luxury SUV pale in comparison and design. Mercedes, BMW, Porsche, Lexus, Infinity are all a joke. I’m hooked for life.
Great organization! I purchased a high-end vehicle sight unseen. Chris was awesome by walking me through the process of purchasing a vehicle from out-of-state. He was on top of all communications with detailed pictures and text/email messages. Great experience and thank you (and Carmen) for all your hard efforts. The delivery of vehicle was on time and in perfect condition, especially considering the vehicle was shipped from California to Ohio.
by JJ from BOYNTON Beach, FL
November 8, 2018
I had hesitations about purchasing the LR RR Sport equipped with a 6 cylinder turbo, until I drove it. Plenty of power with room to spare. Not to mention the benefit of much better gas mileage that the 8 cyl. I highly recommend this vehicle if you’re looking for a LR.
It was truly the best experience I have ever had purchasing a car. Both Jim and Chris were professional, with exceptional attention to every detail. I flew from over 400 miles away and at every opportunity my needs were met or exceeded. Their follow up after the sale has been tremendous. Thank you!!!
Fun and beautiful car!
by Kelly S from Issaquah WA
October 17, 2018
This is a head turner and the attention to detail in the interior makes for a comfortable ride. Good pick up and trunk can hold an average supermarket run.
So happy with owning a Honda, big thanks to Darrell pork for going out his way to make sure me and my family got a reliable car!
Heap of S..T
by Kerry from Melbourne
January 11, 2019
2018 RRS has been back 7 times since i got it in June, 5 of those times from December.
1 Softwear update and service error
2 Brake camera replacement
3 Adblue error with engine light
4 to 7 engine light
John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
Rides well for a truck based SUV!
by Andrake005 from Chicago, IL
November 26, 2018
Love the classic box, utilitarian look of this vehicle. Too bad they retired this model and replaced it with a Ford Explorer look-a-like! Test drove this vehicle in off road mode and it handled really well. Such a stable vehicle. Now just gotta find a model in the right color with heavy duty package!
The dealership is very nice the staff are very friendly. They are up front with everything show you Kelly Blue Book first. The best price in the market. They are very professional and work with all major credit unions.
by Jay jay from Columbia SC
November 2, 2018
Car is beautiful. Just purchasd this vehicle so I am still learning about Its features. So far I would definitely recommend to a friend. If you like a smooth ride, this is not for you
Outstanding service and knowledgeable team with Jerome and Ron.
Big girl car
by Cstew from Chicago, IL
June 2, 2018
I’ve been eyeing this vehicle for years and the stars finally aligned and I am lucky to own one of these amazing vehicles. The Supercharged V8 is so powerful and one of my favorite things to do is to hear the VROOOM when it starts up. Comfortable ride and sharp appearance inside and out.
The only quirky thing I’ve noticed has to do with the glare on the touch screen on a sunny day. I wish there was a way for it to auto adjust like my BMW did.
Blake was awesome. He took his time and explained everything. Would buy from him again. Galpin Volkswagen is always here for my service and sales.
Worst car we’ve owned
by Cruz from Revere, MA
December 1, 2018
Worst car ever it’s left us stranded in the road we’ve had to tow it home on its second year. This third year while we were driving it was telling us that the air bag would go off randomly. Just now we were driving to a concert and it’s telling us that the batter is in overload whatever that means. I think it happened because we have the heater on and it’s also told us that there’s an error with the engine. How does this all happen with a brand new car’ This has never happened to me with a Toyota Honda Hyundai dodge or Mercedes before. I bough this car thinking it would be great and range rovers are so popular. I just finished paying it off and I completely regret buying it.
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