I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
I recently purchased a used Lexus online. Based on the information provided by the dealership as well as my conversation with Daniel Wilson, my salesman, the entire experience was smooth. I felt that all my questions were answered quickly and professionally. I received my car after it was shipped from Ohio to Virginia without any problems!
I would highly recommend using this reputable company to purchase a Lexus.
My Husband and I visited Germain Lexus of Dublin to look at a used Lexus RX 350 we had seen online. We have bought many vehicles in the past and always dread the whole ordeal but, this time, we met Sales Professional Armen Barsegov who changed our mind about car buying. We told him what we were looking for and he found us the perfect vehicle. Armen made the entire experience a pleasure from beginning to end. He was very informative on the test drive, the price negotiations, the electronic features and the Lexus warranty. Clint in financing was efficient, informative and a pleasure to work with. Our overall experience was excellent and we look forward to doing business with Germain Lexus of Dublin in the future.
Met with Armen Barsegov and he was very professional and courteous and the best salesman we have ever dealt with. We had seen a couple cars online we were interested in. We test drove a few cars and wound up purchasing a newer car than we thought we would. We traded a 2016 Avalon as it just wasn’t the road car we had hoped it would be. We purchased a 2017 Lexus ES 350 and are thrilled with our purchase. The complete buying experience was excellent! Armen and Cliff in the finance dept made the whole process pleasant! We definitely will go back to the Dublin dealership again!
Had a great visit with Jerry Votaw. Very knowledgeable and non judge-mental as we didn't want the fanciest car with all the bells and whistles, just a good reliable and priced affordably sedan. Him and all the staff are friendly and professional. Will be back!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
Oh my goodness, what a fast, fun and smooth experience! Ralph Burgess was just wonderful to work with. My husband and I certainly agreed that, we would buy from again and recommend Germain of Easton to friends and family....Thank you Ralph and Staff at Germain!
The store is very nice as well the people that works there. The transaction is quick and make it ease. The store help me take care my car rental return. They offered me good snacks and good hot coffee to relieved me from a cold winter. The car I bought is very good very clean and looks like new. This is one of my satisfaying purchased I made in life and I definitely recommend this store.
Best car buying experience we have ever had by far!! Preston Hutchins was very thorough in his explanations of the vehicle we were looking at but did so in a way that didn’t feel pressured or uncomfortable. The entire experience was smooth through signing the documents for the final purchase with the remainder of the Germain Lexus team. The vehicle we purchased was easily the best value for the money around the area that we had found after searching both the Columbus and Cleveland areas for over a week.
My process of buying a car with this dealership was the best experience ! Jay was the best from start to finish . I will buy again from them actually I will only buy my vechicles from them. They go beyond even after your purchase . I drove 3 hours to purchase and drive 3 hours to get my service performed .
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
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