The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
Pretty awesome car.
by Mandyrockette from Norwood, pa
December 27, 2018
Well nothing is perfect, this car definitely met all of my needs. It drives smoothly, it’s just a little low to the ground so I’m constantly worried to scrape the bottom. I would definitely buy this car again.
Today my wife and I went in for an encore genius session at Weatherford BMW with Tony Nguyen . Not only did he greet us with a nice smile, he was very informative, has a wealth of knowledge on our vehicle, and always more than happy to answer all of our questions. Not only did he meet all of our expectations, he exceeded them well making us feel super comfortable . He patiently walk us through every step of the infotainment system and made sure he made the necessary changes to our settings to fit our current lifestyle and driving habit. What a Gem at Weatherford. If you need to see a Genius, I would definitely recommend going to see Tony Nguyen. He???s the BEST.
We had a GREAT experience at S & R Motors. Jerry, Carlos & Tony took really good care of us. Buying a car can be a super stressful experience -- and there's lots of research to do, especially with a used car.
There was NO pressure to buy here. Everyone was helpful and friendly, willing to talk thru our concerns and questions.
The Honda Odyssey we purchased was also a great deal! Tony worked to get us the best rate with the many banks he has relationships with.
Need a vehicle? We highly recommend you check these guys out.
Most reliable and safe car I’ve owned
by KB from Germantown, MD
November 8, 2018
This car is safe and has a strong horsepower at the same time. Very quiet and easy to drive. This car is very sporty too that it hugs your body when you sit down.
Like anyone buying a car I've had my share of bad dealership experiences. I started to believe all dealerships were like that. Well, not this one. This dealership and the amazing family that runs it complete changed my views! They are some of the nicest people I've met. They care about the quality of their cars and they care about you. As a first time buyer I was inexperienced and a bit confused. They didn't take advantage of that like other dealerships would. Instead they went above and beyond to make sure I fully understood everything that was happening. As we went over the paper work and financing I received great advice and didn't feel pressured. I felt cared about. As a female going out to buy a car can be a tough experience especially if you're not exactly sure of what you're doing. I strongly recommend coming here first! If you want a great quality car at an affordable price and want to experience truly amazing customer service, COME HERE!
The best car I have ever owned.
by Nunya Bizniss from Orlando, FL
August 10, 2018
I really enjoy owning this car. I have had car issues with all of my previous cars, but the IS250 seems to show its reliability if you put in quality parts versus using cheap offbrand parts.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love this car!
by SJ from Glenmoore, PA
October 6, 2018
Great business car for a busy realtor. Checks all the boxes for styling, handling, luxury interior, gas mileage, reliability and safety. Buying a former lease vehicle makes a lot of sense for someone who drives a lot of miles. It looks and drives new but I get to enjoy the used car pricing.
I love my new used car!
I have only owned BMWs, and owning an M3 as my weekend car, this IS250 F-Sport makes the PERFECT reliable daily driver for me! The car looks fantastic and comfort and interior style is superior to my $80k M3! I got the Nebula gray on Rioja red interior and the combo is beautiful with the F-Sport. I think the power is just right for a daily driver, and it’s smooth as butter. I also love the induction sounds it makes under throttle so there really is no need for an IS350. It also turns on a dime and other than a bit of understeer, it handles great! The comfort and reliability of Lexus is new to me, and the only complaint I have is the fuel economy. I guess I might just have a heavy foot, especially with that intake sound!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The car is a great blend of sport and comfort
by Mike C from Santa clarita
July 24, 2018
The car is very roomy, sporty and is very comfortable on long drives. The v6 has plenty of power and with the ability to switch the car between eco and sport mode, makes it feel like two cars in one.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Most reliable luxury car I've owned!
by Mageeb from Atlanta, GA
July 9, 2018
I had a BMW X3 previously and it was ALWAYS in the shop because something was wrong with it or it needed another service. My Lexus IS250 is wonderful because I get the luxury feel with an extremely reliable name behind the car. It isn't as fast as a BMW but it drives heavy and super smooth. Love it!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Love my Lexus
by Malee from Las Vegas, Nevada
September 12, 2018
I have loved my Lexus IS 250. Sporty but comfortable! Fits two car seats in the rear. I get lots of compliments on my car! This car is very smooth and reliable and is fun to drive!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love the exterior design!
by Cynthia from CT
July 31, 2018
Surprisingly fuel efficient. Even though it looks like a small car it's comfortable even for a family of 5. My only complaint on this car is that it isn't as fast as it looks.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best luxury car I could have purchased used!!
by Lexus Fan.. from Palm Springs. California
July 30, 2018
Exceptional handling...style and performance...
Purchased used in July 2017...48,448 miles on it...was 3 weeks passed the 5 year man so could not be certified preowned but passed the dealers 161 point inspection. Was a one owner car purchased from Lexus dealer in Catherdral City Ca and traded back in to that dealer 5 years later. Car was taken care of very well and still today a year later looks unbelievable. Will be driving this car for many many years. Car is the nice light blue color with creme interior....rear spoiler and chrome Lexus wheels along with all the other creature comforts.
Had an appointment with v at 6pm but got there late she waited for me she had the car read up front went on quick test drive I was hesitant at the beginning since it was dark and I was buy a dark color car but after agreeing on the numbers I bought the car it’s been 3 months now I love my car and no surprises thank u V and thank u M sport motors definitely will be back for my next car
Very reliable and comfortable
by Jrod from Fort myers, fl
October 19, 2018
Very reliable strong engine, sporty around turns, very well designed interior with navigation air conditioned seats and harman surround sound. A sports car that’s a luxury sedan.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
This car is really nice and easy to control.
by Nayem from Lansdale,PA
October 11, 2018
This is one of the car that I have been looking for long time and I finally found one and it is fun to drive.
Great prices but the car I wanted to buy sold so fast. They don’t check emails they slept on a buyer... semi disappointing wish I would have been notified sooner when I expressed interest in a car
Loved it so much I bought another one.
by KBrownie from Duluth, Ga
January 5, 2019
I've owned 2 now and would love to buy a 3rd gen IS now. They have been extremely reliable. Car might seem a bit small for a tall person or someone who has multiple passengers. Handling and performance made this a fun car to drive.
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. After selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value.
Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car.
I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
Overall great experience from the Service Department.
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
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