Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 9, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
Don’t waste your money
by Jaggerjames from Towson md
December 18, 2018
I have a 2017 is 350. I have nothing good to say about this car or Lexus. Driver seat very uncomfortable, no room for storage inside, car makes loud road noise that the dealership says is tire noise. The Lexus dealship In Towson md will kiss your butt then when deal is done treat you like poo!! I could go on forever, but I wish I just would have bought a 2017 Honda Civic and saved $20,000. If I had to give any advise look at Audi , bmw or any other luxury Car before Lexus. Not worth the money almost forgot that the cooling seats get very hot after they are on for a little and the dealship won’t fix.
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
Best car i owned
by Trademark420 from Paterson, NJ
December 2, 2018
This car is everything luxury to sport mode. Handles well. Fast good on gas and when it comes to snowstorms; it’ll take on anything. Good price.
One of the easiest and most pleasant car purchases that I have made in a long time and I have bought and leased a lot of cars over the years. Kevin Krisher, Internet Sales Manager was fantastic to work with. Leased a New 2017 Nissan Rogue and the price was as advertised, no pressure up selling options, etc. Was torn between Black or White and Kevin brought both Models up front for me to see so I can decide which one I wanted. I highly recommend Kevin and Planet Nissan
by Buley from Atlanta, GA
December 1, 2017
I got the F sport model of the IS 350 and this car, and it looks and drives great! The interior and exterior trim is gorgeous, it handles fabulous, has tons of quickness, and is extremely comfortable. The only downsides I can think of is that the tires squeal a little when taking fast turns(not sure it’s the tires fault but they are relatively new tires they are expensive) and the car is priced pretty high, which it puts it up against a lot of high end competitors like bmw, Audi, and Mercedes. In the end, I went with the car that I liked the most along with what I thought would be the most reliable vehicle in the long run.
I had an awesome experience with Lexus of Las Vegas. I purchased my second Lexus. The salesman Donald Turner provided me with impeccable customer service.
by Mario from cape coral
April 13, 2017
Good car, performance does not match the numbers. Vehicle feels like a turbo engine when it is not. Almost feels like it had turbo lag. I'm 6'2" and I wouldn't recommend this vehicle. Very hard to get in. You will bump your head many times. Infotainment is a joke. I was having a fight with Lexus because the vehicle pulled to the right. 5 alignments later and a new set of tires paid by Lexus, the car still pulled to the right. Nice people at Lexus but I think the problem is that their cars are so reliable and never go back with any problems that when one vehicle does have a problem like mine they do not know what in the heck to do. Overall I give it a 3, if the performance matched what they claimed, and it was just easier to live with I'd maybe give it a 4. They compare the IS 350 with the BMW 335i but honestly I think a 328i is much more of a car than the IS 350.
I had the vehicle for 6 months and gave it up. Does that tell you anything ?
Your sales staff was excellent and treated me with courtesy and respect and were very professional. Your selection of fine automobiles was great. Your sales professionals helped me find the SUV of my dreams. I was totally impressed in the car buying process from start to finish. Nancy Killinsworth ps: I LOVE MY CAR !!!!
Great car with sporty look & feel.
by Lexus0116 from Englewood, NJ
January 13, 2019
If I wasn't in need a larger vehicle, I definitely would've kept this car for longer than four years. It is cute, fun to drive and not too sporty. I loved this vehicle for the "get up and go" speed.
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