I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Test drove a car they had just reduced the price on to below book value, and jumped on it because others were looking at it too; Ed was not pushy at all. The paperwork/processing took a long time, but I left a couple hours later, and Ed was nice enough to deliver the car to me the next day all the way across town. I will definitely consider M & F again next time I need to purchase a vehicle.
Most people know that Lexus makes a great product but it is the people that make the dealership and the whole car buying process a memorable one. Wright is the consummate professional. He responded to all questions and inquiries in a very timely manner. My wife thought he was great and so did my sister-in-law who joined us on our new car venture. Thank you Wright, this is now the 4th Lexus in our extended family!
I found myself suddenly needing a new car in September (bad timing). Kassandra showed us both the RX and ES and we were able to determine that the 2019 ES fit everything we were looking for. She was patient, knowledgeable, and pleasant to deal with. I really appreciated her putting forth the extra effort to find a car that fit most of our requirements. Best new car buying experience I've had.
This is my 2nd vehicle I have bought from M&F. They do a thorough vehicle inspection before placing a car for sale. I feel confident in my purchase. Tony Griego gets it done. If you're looking for a good, reliable vehicle this is the place to go.
by Jonathan Valenzuela and veronica Sanchez from Albuquerque
March 1, 2018
Honesty and integrity. These peoples profesionalist is through the roof. They mean what they say and say what they mean. I work at a dealer and will not buy from any where else. Go see Tom and the general manager to get the most out of what's usually a hassle. Their level of honesty will make you feel right at home.
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