I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
We have purchased 2 cars from Garth Reno. He is an incredible person. Through the whole process everyone was incredibly nice and taking the time to make sure you understood what you were signing to showing all the operations of the vehicle. Mr. Davidson, I want to thank you for providing a great team of people. Your dealership is the example of how a person(s)t should feel leaving any type of establishment after doing business, smiling and satisfied. Thank you again.
If you are looking to purchase a car, go straight to salesperson Garth Reno. I purchased through him twice. Gave me the best price first time around and made the deal, which involved finding an obscure interior request and then transferring the vehicle across many state lines. Best car purchasing experience 2x.
I have a 2006 Lexus IS250 and while I did not purchase my vehicle there, I will always get my car serviced here. The ease of getting an apppointment is uncanny. No matter what time of day or year it is, I can always bring my car in. My service writer, Robert Leinz, has been my service writer for years and has always been upfront and honest. He always follows up when he says he will, very polite and gives me the breakdown on needed repairs. I highly recommend.
Exceptional, no high pressure like i was subject to and experienced at a other Vehicle name dealer.The high pressure was to the extent of Police interrogation tactics.Changed my option from an other make Dealership to Lexus because of resale value, quality and the looked at Lux. model being on a lesser priced model Chassis.
The sales Kevin is willing to help us to look for our favorite car, he is very patient and respects his customers. He introduced the car???s function to us carefully. It???s amazing experience to buy our favorite car in here.
I'm very pleased with the customer service experience I received from Crown Lexus. Tony Hang made me feel like a valued customer. The services were above and beyond my expectation. Crown Lexus IS the place for auto and Tony Hang is the man of the year.
Service rep was accommodating, good follow up and follow through, alternative options provided, and honest. Of course, we all would like to pay less for our cars and servicing of those cars, but I believe that Crown Lexus is reasonable.
Our Sales Person Greeted us in the parking lot, She was welcoming and friendly. It was a Fast and Easy process. Would definitely recommend Jennifer @ Crown Lexus.
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