New 2019 Lexus NX 300h for Sale

It???s known that the service of Lexus IS excellent service, however adding an expert like Raymon Tanyos to it, the result is service unparalleled in the world, I own another Lexus in Monaco, that???s why I have the international experience about Lexus services internationally that is why I am qualified to make my statements about Mr. Tanyos, he is not only knowledgeable about his job but his advices and help for me are unmatched, he is a real expert in handling the service requests, his explanation is wonderfully simple yet fully technical to be understood by anyone Regardless of your level of engineering, he is the star of the service department, every time I visit for service, I look for him, I feel confident when he is handling my service visit, I am lucky to had his perfect help many times, and I am looking to have him for every time I come for service, Thanks Mr. Raymon Tanyos.

My experience with Pohanka Lexus was the Best I have ever had hands down. Vinni Nair, Angel Ly & Rockey Mehri were the best they truly know how to treat a customer and make the experience Top Notch!!! I traveled 3.5 hours to lease my Lexus from them and will recommend my friends and family do the same!! They really understand what a Great Customer Experience is all about!!! Vinni, Angel & Rockey Thank You for all your help I Love the car!!!

I normally don't bother with reviews, but in this case I have to give 5 stars. This was our first car buying experience and my husband and I were prepared for the worst: high pressure, hidden car problems, etc, particularly as we were interested in buying a used vehicle at a low price point. I even was worried that Pohanka Lexus would not treat us well since the cars we asked to drive were older used vehicles (one was a Toyota, not even a Lexus) that are pocket change for them compared to their new vehicles. However, I can say nothing but good things about the sales rep we met, Shah Shirkhorshidi, and our experience at Pohanka Lexus. While we ended up finding our perfect car at a different dealership, this was not because of mediocre service at Pohanka! Shah was immediately attentive, catering to us as I believe he does any customer. He answered all questions, took us on long test drives, and was just generally a very pleasant, kind, and easy going person to work with - no pressure from him AT ALL. If we are ever in the market for a Lexus, used or new, we will absolutely be coming here first. Our Pohanka Lexus experience was above and beyond. Thank you, Pohanka Lexus and Shah, for doing things right.

Working with Hamed to buy my car was a truly awesome experience! He found us an excellent deal, which nobody else could beat. We drove all the way down from NJ for the purchase, and the paperwork was minimal and there were no surprises - a fantastic car with an awesome deal. I will definitely recommend Hamed to all my friends, who are looking for a new car.

Great as always. Provided me with a loaner, and the customer lounge is great. Pohanka goes the extra mile and that is why I drive three hours to go to them. More people in this country need a work ethic like the one Pohanka has.

I am concerned about the practice of servicing waiting customers before resolving customers problems that are returning vehicles because the car wasn't repaired appropriately the first time. If seems that when the service department doesn't repair your car the first time, it is okay for you to wait a another full day for them to repair your car properly. If the service department's job is to repair cars brought in for service, if the Pohanka service department doesn't repair your car properly the first time that should be it's priority not servicing customers who wait for service. If satisfying customers is your goal you need to rethink this practice and make sure customers are satisfied that their car has been repaired properly.

My service advisor is more like a friend than just a worker. He knows me and my cars, and has made excellent recommendations to fit the car's maintenance needs without exceeding my budget. Asad actually makes car service a pleasant and personal experience.

Leo Inglesby helped me to purchase my new Lexus RX 350. He is an excellent and knowledgeable sales person. He was very friendly and patient , and answered all my questions and tried to accommodate all my wishes. I would recommend him very much, and I would love to go and see him whenever I go for my car service.

My Service Counselor Andy Yankavich always goes beyond the expected and provides outstanding customer service. His consistency is the reason I continue to use Lexus of Rockville to service both my Lexus vehicles.

For 5 years now Jose Miranda at Lexus of Rockville has been an outstanding service advisor for all of my service needs.. He???s responsive, communicates extremely well, and provides outstanding customer service.

I bought my Lexus from the Rockville Lexus dealer one year ago and have experienced nothing but EXCELLENT service from every department I???ve interacted with??? sales, finance, and service. The sales and service teams at Rockville Lexus made buying and maintaining my car easy.

Excellent service, prompt and thirough with good communication throughout and a clean car. Thank you. Jose answered some questions about m GPS that no one had explained to me before, very helpful.

Lexus of Rockville gave us 2 free servicing services for the first 10,000 miles. These are free but turned out to be the best! Our car now runs perfectly, including the music stereo system. Kudos to Lexus of Rockville! Thank you.

Because of my service experience with my previous Lexus, I purchased my new Lexus 350 RX from this dealership and I continue to go there for all my service needs. My experience this time was no different - very responsive, timely, professional & dependable. Jim Baker has been my Service Team manager for last 7-8 years and he is someone I have come to trust and rely on. It is a good feeling to deal with a stable team and not with new service team managers each time. Thanks.

Knowledgeable and Respectful Staff from the Receptionist, Sales and Finance officeholders!

Best servicing ever. The first 10,000 service is free but was excellent: my car operated like new and the dealership even adjusted the stereo music system to perfection. Kudos to Lexus of Rockville. Thank you.

I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.