Used Lexus NX 350 SUVs for sale near Des Plaines, IL

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.

Brought my RX450H in for oil change and tire rotation. Tech discovered an issue that needed to be fixed. The issue was covered under my extended warranty, but they had to order the parts. Parts came in next day, and the following day the car was repaired. Quick service, nice video showing original issue and replaced part. Very thorough and not pushy.

Good selection of vehicles at reasonable prices. Will recommend. Good people to work with. This is my second vehicle.

It's a wonderful automobile. legendary Lexus comfort and handling and a pleasure to drive. The price point is no longer a bargain, but it's worth the cost.

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

Julian was a great experience and very helpful liked working with him and his management

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

This is the SUV that’s perfect for me. Comfortable, quiet, great tech and great HP. Looks great. Love the heads up display, the digital rear view mirror and the surround view camera. This is the SUV to purchase if you want a small powerful luxury vehicle to drive in comfort

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Brian Weisbond did an outstanding job as a service writer. He kept me informed and was very efficient. I was very happy with the service he provided.

Outstanding Performance handling quiet inside smooth while in motion. Very hi tech and easy to navigate controls easy to read manuals recommended price is just right for a luxury car.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Went in for standard maintenance and the experience was quick and easy with great communication. Lonnie was extremely helpful

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

Efren my service advisor was very helpful and efficient he took care of everything for me

Every experience that I have at Lexus of Orland is phenomenal. From Sales to Service - everyone is kind, knowledgeable, and goes the extra mile. Special shout outs to Alex A, Dave C, Chris K, Efren, Mareia, and Luis. You all are the best!

We would like to give a shout out to Hannah Kane on helping us purchase our Mercedes Benz. Hannah was a great sales person. Our purchase was a great experience.

Kevin was outstanding kept me abreast of the servicing of my vehicle. Would recommend the dealership to everyone.

Jim was excellent and very knowledgeable. Would highly recommend working with Jim if you are interested in a lexus.