Used Lexus RX 350 for sale near Downers Grove, IL

I recently had the 20,000 mile service performed on my RX350. Everything seemed fine except for the slight odor of oil I noticed when driving. A week after the oil change my husband and I left on a trip. 600 miles from home the ?Engine oil is low? warning light came on. We were able to get off the interstate and to a gas station in less than 10 miles. When we checked the oil level it was barely registering on the dip stick. We discovered that the oil cap had not been replaced after servicing was completed. The entire engine compartment had been soaked by the oil spraying out of the filler tube. I called Arlington Lexus the next day and discussed this situation with Tom Prondzinski. He was a perfect gentleman. First he apologized for this mistake happening. He had me contact the Lexus dealer at our destination. He worked with that dealership to have my vehicle throughly checked and cleaned up. Mistakes happen. I could not have ask for better service to get this mistake made right. After my car was serviced Tom took time to call me and make sure everything was straightened out. I think it is the sign of a good dealership when they take responsibility for a mistake and work to get it straightened out.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

I’ve had my 2024 RX 350 Premium AWD 5-door SUV (4x4) for a month now, and I couldn’t be more satisfied. The sleek black finish and luxurious interior give it a premium feel that matches its smooth ride. The AWD handles all road conditions like a dream, and the cabin is quiet, comfortable, and spacious. Lexus has really nailed the balance between performance and luxury with this model. Every feature feels well thought out, making drives enjoyable and hassle-free. Highly recommend this SUV to anyone looking for comfort, style, and capability!

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

The Lexus car is the best! We’ve searching serveral brand from market and Lexus has best performance. And our agent Abe is professional and nice.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

Jared the service advisor was very polite and helpful . He provided proper assistance with the service of my vehicle.

I had the absolute best experience buying my RX350 from Hendricks Lexus of Pleasanton. Absolutely no pressure, and my sales person was so knowledgeable. To be fair, he sells a great product which makes it easier but he still put in 100% effort and I sox months later I absolutely love my car. I have had it serviced and the experience has extended to that as well with caring, obviously happy staff that treat customers as family. They even videoed my service appointment to show me how everything was going! My RX350 is a space ship! It is so comfortable, so luxurious and feels so safe with so many features. It handles so well, has great pick up and the seats are incredibly comfortable. Features like camera rear view mirrors, heated steering wheel and the assisted driving are things I just didnt expect but am spoiled to enjoy!

I recently bought a used Toyota Corolla from Auto House Motors, and I couldn't be happier with my experience. The car was in excellent condition. Ahmad, my salesperson, was professional, honest, and very helpful throughout the whole process. He answered all my questions and made sure I felt comfortable. The entire experience was smooth and stress-free. If you're looking for a quality used car and great customer service, i highly recommend Auto House Motors- ask for Ahmad

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

If you don't need speed and you want a classy suv, this is it. The Lexus line are just phenomal cars, well build and reliable. Getting ready to buy another one

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Efren my service advisor was very helpful and efficient he took care of everything for me

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Was a great visit. All as planned. Fast, communication from Dean was great. Could not be happier with the warranty repair and the smooth process to get it completed.

Since I bought this car I noticed when I apply break the both front wheels vibrate (Shake).It is more shaking when I drive down the slope on HWY. The mechanics suggested me to replace the front disc of both wheels.

We would like to give a shout out to Hannah Kane on helping us purchase our Mercedes Benz. Hannah was a great sales person. Our purchase was a great experience.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

Every experience that I have at Lexus of Orland is phenomenal. From Sales to Service - everyone is kind, knowledgeable, and goes the extra mile. Special shout outs to Alex A, Dave C, Chris K, Efren, Mareia, and Luis. You all are the best!

This is my second Lexus. I originally had an ES 350 which was a wonderful car. I am very happy with the Lexus RX It drives nicely, is roomy, spacious, comfortable, and is an excellent car to own

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

I purchased my 2014 RX350 with 14,000 miles on it 5 years ago and have put 73,000 miles on it, mostly all highway and long distance cross states travel. I have kept regular maintenance ie oil changes, tires and alignments and now due some spark plugs. I have never owned a better, more reliable vehicle. 10 out of 10 would do it again.