First time working with this dealership and Harvey Katz. It was also the first time I was leasing, rather than purchasing car outright. Thus, I had lots of questions and concerns that I was making the right decision leasing, choosing the right car which had the features I needed and, of course, getting a fair deal. Harvey extended courtesy, professionalism, honesty and flexibility to accommodate me. Once I bought the car, Jimmy Richardelli spent more time acquainting me with features in the car. He knew it all, and patiently partnered with me to get me up and running. Harvey and Jimmy are great - sending you both a hug. I'm loving the car!.
by Mara from Chicago, Il
December 20, 2018
The RX 350 met all of my needs and more! Very comfortable and smooth drive. The RX makes it easy to navigate, call and listen to the radio without taking your eyes of the road.
The sales rep, Bob Simons, made the registration process and delivery of my XC60 trouble free. He gave a detailed explanation of the XC60's features and offered a follow-up orientation after I have the vehicle for a few weeks.
Thanks very much for helping to buy excellent car
by Manny from MD rockille
December 4, 2018
This is excellent car good prices and excellent sellers thanks very much for this oportunidad to get this nice car This is excellent car good prices and excellent sellers thanks very much for this oportunidad to get this nice car
I saw a used car online and called and spoke to a nice gentleman by the name of Mark Slattery. He was so helpful with all my questions I asked and I went down that night and purchased the car and he was so very friendly and helpful just like on the phone. He also has followed up after the sale to see if everything was ok. Definitely would purchase another car from him.
All wheel drive RX 350 FSport. Edgy. Great auto
by Stan Retired from Cypress Tx
December 15, 2018
The FSport with the all wheel drive is a fun car. Additional suspension settings are great. Has all the safety equipment. Love it. The Lexus experience was excellent. Certified vehicle.
by Charlie and Pat, Barnegat NJ from DealerRater.com
November 29, 2018
We have been dealing with Bernard Tremblay, and this dealership for about 10 years. We would not consider going elsewhere. Bernard is knowledgeable and considerate and the dealership has a great service department, which has always been customer friendly
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
I was dealing with dealer for more than 12 years . Bernard helped me a lot to get perfect deal for me. I leased Five cars over these 12 years and every time he treats me with courtesy, he is professional and onset.
by Satisfied Customer from Buffalo, NY
December 19, 2018
I went from an Audi A5 to a Rx350. I had my reservations, but I love the Rx. Very reliable and amazing comfort. It was worth the switch.
Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
Thanks a lot to Mostofa. 2 years ago I got my NX F Sport 2016 from him. I couldn???t get approved but he worked hard and got me approved. Now after 2 years he called me and upgraded me to a brand new 2018 RX350 F Sport. He is the go guy.
by Britt from New Castle, PA
November 30, 2018
I love it. It is reliable, good in the snow, and a great car to drive to work and other areas. I have always owned a Lexus and I won’t own anything else
Very good experience with Sherif. Extremely helpful. Will come back to again. Highly recommended. I love my new Lexus. I recommend sherif and Lexus of Brooklyn
First Lexus I have owned
by Michael Kinslow from Titusville, FL
November 25, 2018
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
I called Mr.Mostafa to get information abut the car at first i was not sure if i wanted to go thru the process since i had a very bad experience with different sales man in the past. After working with Mostafa I will tell you he was the Best.
most luxurious car I have ever owned
by Barbara from Medway, Ma
November 20, 2018
I love it. Its very good in the snow extremely reliable and the most comfortable ride I have ever had. I would recommend this car to my friends and family.
We previously owned a 2004 and 2010 RX, Both were great, the '10 RX350 had 111K mi when we sold it, and looked/drove new. Absolutely no repairs since new. Purchased a '16 RX350 w/most options. $52K sticker. Bought it on the internet based on great past Lexus/Toyota experience. The car looked great, but drove terribly. Always hesitated from start, then took off like a rocket- almost impossible to accelerate slowly. Worst was constant groaning at idle and lower speed- slight vibration as well. Cruise control was worthless- even on lowest sensitivity setting it would slow down way too early, then do nothing for a few beats, then abruptly take off. Very jerky, and dangerous. Hands free tailgate never worked, nor did voice activated navigation- system never got what we said. Sold the car at a huge loss to CarMax. Would consider a '16+ RX450h hybrid- different engine and transmission- but I am disappointed in Lexus- our '16 RX350 was a real loser.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
I FEEL SAFE DRIVING THIS CAR and it has style1
by style with safety from Santa Rosa, CA
November 17, 2018
It has style, great performance, safety and speed when needed! All the
things a woman on the go needs and appreciates, including excellent
comfort and ease to operate.
I'm so happy my brother got his new car from SQUARE ONE AUTO! After months of looking, Alex gave him an incredible opportunity at buying a new BMW! What an amazing experience! Great staff!
Buicks. Olds, Subarus, Fords, excellent.
by Doodlebug from Shreveport, LA
January 14, 2019
Like everything BUT especially the surround visability. 90,000 miles. Will not trade up to newer model if I can help it, as the windows get shorter and windshield more slanted which cuts visibility. If I do it will be only a few years newer than ‘09. Purchased from showroom with 39,000 miles and didn't realized for a short time that it was used. Have ordered new Buicks every five years but interiors became too inclosed and visability poor/dangerous. Appears Lexus maybe going the same way with the rx.
Deluxe auto sales is one of the best dealerships I???ve been to... clean cars indoor show room nice inventory I purchased a 2015 Ford Mustang GT My sales person was Adonis Garcia, he greeted me as soon as I walked in... wasn???t pushy as your usual sales person he simply advised me on my purchased & helped me get a better loan then what my own bank was offering I would highly recommended deluxe auto sales and Adonis Garcia If you???re looking for a car go see Adonis at deluxe!
Best looking, most reliable and most comfortable
by RileyRanger from Orlando
January 5, 2019
The vehicle has the best cockpit design which is easy to operate while maintaining your focus on the road. It's easy of handling and comfort is exceptional
I???ve had an incredible buying experience with Arrow motors. Shawn was incredibly helpful, patient, and greatest of all; sincere. These are genuinely good people who will go the extra mile not only for a payday, but for your satisfaction.
by Newlexusbuyer from Fayetteville
December 29, 2018
Love the size, not too big but sits up higher. It is very comfortable and so awesome how the settings allow you to save your seat and steering wheel preferences. This is a beautiful vehicle, inside and out. I recommend something other than cream seats. They definitely do show wear more.
ACI is the best I will recommend my friends to ACi
by A.Ford from Jersey City,NJ
December 3, 2017
ACI is the best, I brought my 2011 Chevy Cruxe from Mr. Adrian he was very polite and honest with his service, I will be back for my next car and will recommend his car dealer to my friends. He get 5 stars from me.
Truly comfortable ride.
by Lexusfan from Dallas, TX
November 19, 2018
Has great handle on the road, smooth ride. The interior is very stylish. It has a 6 CD player and the audio is great. The engine noise is hardly noticeable while inside.
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