First time working with this dealership and Harvey Katz. It was also the first time I was leasing, rather than purchasing car outright. Thus, I had lots of questions and concerns that I was making the right decision leasing, choosing the right car which had the features I needed and, of course, getting a fair deal. Harvey extended courtesy, professionalism, honesty and flexibility to accommodate me. Once I bought the car, Jimmy Richardelli spent more time acquainting me with features in the car. He knew it all, and patiently partnered with me to get me up and running. Harvey and Jimmy are great - sending you both a hug. I'm loving the car!.
I lucked out and got to deal with Stefano Albanese on my recent car purchase. He was absolutely the most proactive and courteous salesman I ever dealt with. The hole process was done right at his desk. He explained everything very well and made us feel really comfortable. Overall very happy and would recommend everyone to go to this dealer and ask to deal with Stefano!!!!!
I have bought and service my Lexus cars here for years. Mindy Frusco, Service Consultant, is always an amazing person to deal with. Her welcoming smile and extremely conscientious efforts result in a 5+ star service experience. Brian Chadwick's, (Service Manager), expertise along with his always positive attitude makes my service experiences enjoyable and stress- free. I highly recommend Ray Catena of Monmouth's Service for all your car's needs. I would never go anywhere else ! - Patti Clemente
This guy is honest and amazing!!! Incredible experience
by Happyguybluelex from DealerRater.com
November 2, 2018
Over the last 20 years I have been involved in over a dozen new vehicle purchases and this is the first time I left headache free. No games and first class salesmanship exceeding my expectations. If you go to someone other than Stefano you could be sorry so don???t risk it. Hassle free custom car in about an hour with no games. Stefano THANK YOU THANK YOU THANK YOU. CHAD WAS COOL TOO. Stefano at Ray Catena Lexus is the truth!!
by Charlie and Pat, Barnegat NJ from DealerRater.com
November 4, 2018
We have been dealing with Bernard Tremblay, and this dealership for about 10 years. We would not consider going elsewhere. Bernard is knowledgeable and considerate and the dealership has a great service department, which has always been customer friendly
I was dealing with dealer for more than 12 years . Bernard helped me a lot to get perfect deal for me. I leased Five cars over these 12 years and every time he treats me with courtesy, he is professional and onset.
Great Service, Daniel was an amazing sales man and answered any questions we had. He was very quick at calling us back when we called with questions and made us feel at home when we where there. I would recommend anyone to ask for Daniel for any sales they have or need.
It was a great experience working with Gateway. I had gone to several dealers and felt like the dealers were forcing a sale and then harassing me via telephone. Andrew answered all of my questions and then stepped back to let me decide and had me call him when I was ready. The purchase was seamless and Jay was laid back and professional.
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend
Lou was very helpful understanding the financial situation. He was helpful, knowledgeable and went out of his way to make me feel happy with my purchase.
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