I honestly have never had a better sales experience at an auto dealership. In November of 2017, I originally bought an IS 350 AWD and was sold based on the level of care and detail John Irantos put into the process. He walked me through some comparative stats on the IS versus some other cars I was looking at (BMW, Infiniti) and explained the strong relativity of the resale value. I work in sales and do not respond well to overly "salesy" folks and McGrath does not use that approach. They instead make you feel like family and respect you throughout the entire process. Fast forward to October 2018 and I was no longer in need of my vehicle as I plan to move to NY. Matt Fenton and the team at McGrath made the buyback process super easy (30-minutes tops) and gave me a fair and equitable offer. I highly recommend working with McGrath!
I just bought a 2011 IS250 from McGrath! Bill Shamah was absolutely awesome! I'm only 21 years old so the car buying process was new to me and made me very anxious. Bill and Doug the finance person made me feel extremely comfortable and worked with me for over two weeks to make sure I got the car I wanted at a great price! First time buying from McGrath and definitely won't be my last! McGrath, I look forward to buying my cars for myself and my family in the future here!
Excellent setting and no hassle purchase and dealing with Edgar. Very surprised to experience such a smooth handling of vehicle purchase at an EXCELLENT dealership in this day and age. Mike in Finance was superb and so easy going gentlemen! Came away with excellent customer experience so much so that we would visit this dealership again for vehicle purchase even though it an hours way away!!
I would like to thank Patrick, Geoff, and the entire McGrath team for helping my wife and I with the purchase of our 2018 TLX CPO. Our salesman Patrick was patient, knowledgeable and helped us through every step of the process. I would recommend him and the entire team to anyone and everyone. Thanks again!
I had an awesome experience with McGrath Lexus! I purchased a used Lexus , my device was exceptional especially from Glen my salesman! Everyone treated me with respect even though I wasn’t purchasing a new car or the most expensive car. I would buy from McGrath again even though it’s a 3 hour drive from my house.
Drove 2 hours each way to buy an L Certified Lexus gs350. Ad said no damage and no accidents. Got to dealership and car has obvious collision damage to drivers side rear, and car had bald tires. L certification specifies that tires can be no less than 5/32 tread depth. Had they been up front with me I could have saved a lot of time today.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
THIS IS THEE BEST AUTO DEALERSHIP I HAVE EVER SEEN . FROM THE OWNERS TO THE SALES DEPARTMENT RIGHT DOWN TO THE FINANCE DEPARTMENT , DOWN RIGHT AMAZING AND AWSOME PEOPLE. I WILL DEFINITELY BUY FROM THEM AGAIN ........ I LOVE HIGH LINE AUTO SALES !!!!!!!!! THANKS SCOTT YOUR'RE THE BEST
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Went to this place to see an ad. The RX330 was even nicer in person end up buying it. The manager even had the trunk fixed free of charge. Thanks also to Nus for being accommodating. Will be back.
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