Brandon in service was a huge help! I appreciate him for going above and beyond to help! I will definitely be coming back in the future!
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
What an excellent experience. This is what buying a used car should be. The owner is a person of honor and integrity. We concluded our business with a hand shake and he said if I had any problems with the vehicle give him a call. I did and he took care of it .
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
Reliable and comfort all the way.
by Ira M from Kerhonkson New York
December 25, 2018
Beautiful Vehicle, very comfortable and classy. It drives smooth and it feels like your in your Living Room sitting on the sofa. It is a great investment and very reliable.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
It was a pleasure to work with Alexai and Hendrick Lexus. I purchased a used Ford Explorer and expected the process to be unpleasant. It was not AT ALL! Alexai was laid back, honest, and communicative as the buying process was prolonged because the car needed paint repair. I'd highly recommend this dealership and Alexai, regardless of what type of car you are buying!
Don’t waste your money
by Jaggerjames from Towson md
December 18, 2018
I have a 2017 is 350. I have nothing good to say about this car or Lexus. Driver seat very uncomfortable, no room for storage inside, car makes loud road noise that the dealership says is tire noise. The Lexus dealship In Towson md will kiss your butt then when deal is done treat you like poo!! I could go on forever, but I wish I just would have bought a 2017 Honda Civic and saved $20,000. If I had to give any advise look at Audi , bmw or any other luxury Car before Lexus. Not worth the money almost forgot that the cooling seats get very hot after they are on for a little and the dealship won’t fix.
The experience at Hendrick Lexus Kansas City was beyond amazing. A big shout out to April Biehl for her willingness to go the extra mile and take care of the customer. Also, a big thank you to Alexai, the sales consultant, who made sure the car buying experience was truly a memorable one. I highly recommend buying a car from April and Alexai at Hendrick Lexus Kansas City. You definitely won’t regret your decision.
by Britt from New Castle, PA
November 30, 2018
I love it. It is reliable, good in the snow, and a great car to drive to work and other areas. I have always owned a Lexus and I won’t own anything else
Alexai and April where great. Highly recommend this dealership. If you are looking for an easy process to buy a car, this is the place for you. Love my Lexus!!!
Family SUV Love!
by OhioMom from Columbus, OH
December 14, 2018
Absolutely love the Lexus GX Luxury. We have owned several SUVS including an MDX, Explorer, Lexus RX330... This one was love as first drive. We have known Lexus to be one of the most reliable brands we have owned, but with children I didn’t want an RX again. I looked at Range Rover, Mercedes and Infiniti because we knew we wanted a larger sized SUV. I also wanted the “captain” seats in the middle. This car is loaded with features... Enough technology to make a tech loving family happy. I love the fact that I can start my car from an app. I love being high up off of the ground to see around traffic. I love the soft leather. We have had so much fun and so many compliments on this beast. Not regretting it. For those who say the ride is bumpy... it is slightly, but not more than any other pricey SUV. It’s actually pretty smooth. It’s a tall vehicle. It’s got a truck-like vibe with all of the luxury and bells and whistles you expect from Lexus. That’s what we wanted. We have the Luxury Sport package— only because this car was available. I would have been happy even without the spaceship like buttons and rear heated seats. Overall this family of four is in love.
Dr. Tom was the best & most helpful service provider at this dealership. He was able to solve an ongoing problem with the GPS system. Thank you again Dr. Tom!
Best Looking AWD sedan out there.
by Rambo from Mukilteo, WA
December 11, 2018
Let's just talk about the front of this car! Just the presence and has the looks of an exotic super car. With the AWD living in WA it's perfect for me.
The only maintenance you will need to consider is the tires. They get expensive so don't get them from the dealership. Lifetime alignments at Firestone for your AWD system and you're good to go.
This dealership is top notch, we had the best car buying experience we have ever had. Paul and Mike were both great to deal with, very trustworthy. We bought a car for our son and they took care of us like family. When we picked up the car I could tell they spent alot of time making sure the car looked great. They took the time to go through every little detail about the car and we never felt rushed. We were so happy with our experience that we are definitely coming back for our next purchase. We highly recommend Paul and Mike at Elite Auto KC!
The most perfect car I have ever driven or owned
by Stevoway from San Francisco, Cal
December 15, 2018
The electronics are awesome, Total car control with the features.I love the sun-roof and the stereo which has the most awesome quality sound. I love the electric drive which allows me to save on a lot of fuel.
We looked and looked for the right car but were not able to find it anywhere. We gave Elite Auto KC the parameters for what we were looking for and they were able to locate one and get us a better deal than we had seen on any similar models! They stayed in touch with us throughout the search, which only took them 1 week. We were able to test drive the car and it was better than promised! Financing was easy and i got a great warranty too! We will certainly be back for another car for my wife within the year! Thanks!
First Lexus I have owned
by Michael Kinslow from Titusville, FL
November 25, 2018
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
Eric Flack was extremely professional, spoke well with a friendly tone. Very knowledgeable in all areas, of the questions I presented to him. Would absolutely, recommend him to family and friends. He is a ROCKSTAR in my eyes!!
the most dependable and comfortable I ever owned
by L A Mac from North Las Vegas, NV
January 9, 2019
I love it because it gives me style, good gas mileage as well as
The visual is great allowing you to see them you would miss
in a car.
We were very impressed with Benny and his awesome customer service. From the minute we walked into the dealership everyone was very friendly and knowledgeable.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
Steve, Did a great job in handling our purchase. Very knowledgeable. It was cold that day so he made arrangements to have car brought inside so my wife could check out the car in the comfort of a heated area. I highly recommend this dealership and Steve.
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
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