Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
Loved everything about my car buying experience with Josh!
by True You Consulting from DealerRater.com
December 4, 2018
Josh Carpenter at Lexus of Wayzata was outstanding from the moment we met him through every follow-up discussion, email, text and in person meeting. If he didn???t have an answer for us, he sought out other resources to find it. The whole team at Lexus was exemplary in meeting and exceeding our car buying needs. Josh has been great following up with us to make sure everything is running smoothly with our new car. This is the way car buying is meant to be; it is an experience and we feel very good about the one are enjoying with Josh and Lexus Of Wayzata!
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
Dealt with Tom and Ruth. Both of them were both knowledgeable and super friendly. The dealership makes all the waiting that goes with buying a car these days as comfortable as possible. I wouldn't hesitate to send friends and family to Lexus of Peoria. BTW, we just LOVE the car!!
My process Leasing a Mercedes from Tafel motor Corporation was fantastic. The gentleman that helped my wife and I was Lawson.It was without a doubt the smoothest transition for Car leasing that I have ever experienced.This is without a doubt no exaggeration whatsoever had it not been that I locked all three of my credit scores and had to argue with the credit companies to open them up for them to have the ability to check my credit prior to getting the lease I would???ve been done with the entire process in less than an hour and a half. For me that is completely unheard of. I spent the last lease for four hours in the dealership, completely unacceptable.At Tofel Mercedes this was absolutely not the case they were 100% professional, and to the point, I totally appreciate the no BS approach to acquiring a leasing vehicle. For me there???s nothing worse than being miss led by the sales person only to find out what was promised can???t be done at the end. This never happened one time with Lawson, quite an exceptional sales man. In addition to that all the employees of the corporation were wonderful, helping my wife understand how to work the equipment on the new vehicle explaining the options that she had it was quite remarkable. I am extremely grateful for their professionalism and I will definitely be using them again in the future.
Chris is my maintenance representative at Lindon of Lexus, and I have nothing but praise for him. He is a World Class maintenance representative for Lexus of Lindon, and the reason I get my car taken care of at that location. He has earned my total TRUST! On a scale of 1 to 10...he is a 20!
Jason was courteous and funny , he got me set up quick with a loaner car and told me it’ll be a couple of hours for the recall repair , he gave a call when it was ready , and overall had a really good experience at the dealership
The work performed was superb! Carter and Holly are both friendly and knowledgeable and kept me well informed at all times. I definitely recommend Volvo of Savannah both for the purchase of new cars and for all maintenance needs.
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.
Felicia was very pleasant and responsive. The dealership found the right used car for me. Joe, the manager, & Bruce and Mike were very friendly and helpful. They made the process comfortable and efficient.
Never any pressure to buy. Great review of the car with the salesman, and good driving experience. I've purchased outer cars from this dealership, and would never even try to buy one from another dealership!
I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
I was completely impressed by Seth (sales consultant) and Jonathan (finance manager) during our car buying experience at RTGT!! We're from the Spokane area and were a little leary about purchasing from a distance, but Seth and the team made the whole experience so smooth! Seth even went out of his way to pick us up and bring us to RTGT. They were easy to work with, talk to, and they really rolled out the red carpet for us (we purchased a pre-owned SUV).
Our best ever vehicle purchasing experience, no contest!!
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
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