Used Lexus cars for sale near Itasca, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I have been very pleased with the car it’s performance and the reliability of it. Metro Lexus has done nothing but A plus service for me. A great place to shop.

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

Dylan was fantastic in helping me purchase my new vehicle. It was a very positive experience.

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

First of, I’m Infiniti Guy who loves Nissan since I was little , meanwhile back in college we always do Lexus and Toyota engine (overhauling ) wiring and chassis assembly to pass the finals , in short I know Lexus and Toyota from the bottom so then I decide to save up for couple of years and dropped it to get Lexus GS 200T , I had Honda Toyota Camry 1989 and Infiniti G35 2003 and this particular Lexus GS beats all of them base on performance luxury and agility, it suits me the moment I lay my eyes on it , I knew it is going to be our ( mines) car , the most spacious leather interior I alway wanted soft welcoming and warm,easy to clean too, and has rear privacy curtain only can be found in Mercedes high AMG class , and plus every time I look at the bumper it grows on me like it’s going to bite someone, overall we love the car and in a near future will be purchasing another one , possibly GS-F

John was very helpful and experienced. Very efficient visit and good explanation of work being done.

I love the car, I dislike the dealership I got it from. I definitely recommend the car but you need to watch out where you get it from and watch the sales people they will try to rip you off if you let them, I will write a separate review for the dealership.

Always great, Haresh is the best! Haresh is always pleasant and helpful. Facility is clean, coffee, soda and snacks are always available, keep it up

Mcgrath Lexus has an awesome service department. The service manager Mark Mc went above and beyond to make sure my vehicle was completed at the time he promised. There's a great group of people in the service department. Keep up the good work. Thank you again Mark Mc.

I love this car, especially the gas milage, getting 45 to 50 mpg. It is comfortable, quiet, and a joy to drive. My only complaint is that there is just too many features to choose from. I am sure I will never figure it all out. For example, how do I keep the back doors from locking when the car sits overnight? The owners manual is useless!

I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.

Excellent running/performing car. Lots of power and comfort. Very stylish, sporty, classy, smooth, affordable and classy. Much nicer than Acura, Infinity, Mercedes, Audi and Tesla.

We had a great experience working with Glen and Aldo. I highly recommend them for anyone looking to buy a Lexus.

I am original owner of this car. I have owned 3 other Lexuses, ES300, RX350 (2). My wife is the usual driver of the GS. She loves it as do I. It drives nice, responsive and plenty of power. Usual maintenance required and only major was timing belt with water pump and a tune up as recommended by Lexus.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

downsized from previous generation RX350 to NX350h. little smaller but performance is in par with the V6 but double the MPG. Safety system is definitely improved and 14 inch screen is plenty large and easy to use. wireless Android/CarPlay works seamlessly. ride with 18 inch wheels and firm/soft suspension provides good long distance comfort. overall a solid value compared to GV70 and GLC300 we were cross-shopping.

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

Excellent no complaint When I drive smooth, turn, running and parking always have signal remind that keep me alerts and safety it could help me not feel like sleeping

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

I’ve driven a lot of cars, but this one? Hands down, the quietest I’ve ever been in. It’s almost surprising how little noise makes its way into the cabin, even when you’re cruising down the highway. It’s like driving in your own little bubble—super peaceful, and perfect if you’re not into the constant road noise. On top of that, the ride is crazy smooth. It just glides over bumps, so you barely feel anything. Super comfy, too—whether you’re on a long road trip or just running errands around town, it’s one of those cars you actually enjoy being in for a while. The seats are really supportive, and there’s plenty of space for everyone inside. Looks-wise, it’s got that sleek, modern vibe going for it. The exterior turns heads, and the interior feels super premium without being over the top. Everything’s where you expect it to be, which makes it easy to settle in and enjoy the ride. If you’re into smooth, quiet drives and want something that looks as good as it feels, this car’s got it all. Would totally recommend it for anyone who likes a chill, comfortable drive.

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

Excellent choice for hybrid with that added performance feature. Well worth the $ when compared to other hybrids. Complete luxury package for less money. Handles perfectly on the road.

Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

This is a beautiful car. I love the comfort size and all the options🤗 I like the rear wheel drive, love that it has a CD player.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

Love it so far. Will buy another. Style is good Comfort is good. Will definitely buy another R C 300 in the future. Great car.

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

My wife and I love our Lexus RX350L! We got the L for extra room in the back for our German Shepherd Kaiser. The car is wonderful to drive!

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

All I needed was a test drive to be convinced that the NX350 was the car for my family. Since taking the car home a few weeks ago, I haven't been able to find a single fault with it. It is literally perfect in every way. The exterior and interior are very stylish, the powertrain is incredibly smooth, and the infotainment is miles ahead of what I was expecting from a legacy auto manufacturer. I am genuinely so impressed with this car, and I can confidently say that it has my full recommendation for anyone looking for a gas-powered mid-size SUV with excellent fuel efficiency.

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.