Had a great visit with Jerry Votaw. Very knowledgeable and non judge-mental as we didn't want the fanciest car with all the bells and whistles, just a good reliable and priced affordably sedan. Him and all the staff are friendly and professional. Will be back!
Truly comfortable ride.
by Lexusfan from Dallas, TX
November 19, 2018
Has great handle on the road, smooth ride. The interior is very stylish. It has a 6 CD player and the audio is great. The engine noise is hardly noticeable while inside.
I worked wit Jason Soto on helping me find a used car. He was very helpful,kind and patient. Jason made sure he listened to all of my concerns and went above and beyond to get my business. I highly recommend him if you are looking to buy a car.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
My Dream Car
August 6, 2018
Great interior design, a lot space and look great on the road while driving. I am coming from having a Toyota Camry that lasted me 16 year sand wanted to stay in the Toyota family and this perfect for what I was looking for.
I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
test drove....like it
by acsglexus from berwyn, il
December 19, 2018
looking to purchase this nice vehicle. test drive was great. interior is great. comfortable seating. looking for a good dealership and have to finance so I am looking for a good interest rate.
I recently purchased a used Lexus online. Based on the information provided by the dealership as well as my conversation with Daniel Wilson, my salesman, the entire experience was smooth. I felt that all my questions were answered quickly and professionally. I received my car after it was shipped from Ohio to Virginia without any problems!
I would highly recommend using this reputable company to purchase a Lexus.
Buicks. Olds, Subarus, Fords, excellent.
by Doodlebug from Shreveport, LA
January 14, 2019
Like everything BUT especially the surround visability. 90,000 miles. Will not trade up to newer model if I can help it, as the windows get shorter and windshield more slanted which cuts visibility. If I do it will be only a few years newer than ‘09. Purchased from showroom with 39,000 miles and didn't realized for a short time that it was used. Have ordered new Buicks every five years but interiors became too inclosed and visability poor/dangerous. Appears Lexus maybe going the same way with the rx.
My Husband and I visited Germain Lexus of Dublin to look at a used Lexus RX 350 we had seen online. We have bought many vehicles in the past and always dread the whole ordeal but, this time, we met Sales Professional Armen Barsegov who changed our mind about car buying. We told him what we were looking for and he found us the perfect vehicle. Armen made the entire experience a pleasure from beginning to end. He was very informative on the test drive, the price negotiations, the electronic features and the Lexus warranty. Clint in financing was efficient, informative and a pleasure to work with. Our overall experience was excellent and we look forward to doing business with Germain Lexus of Dublin in the future.
Smooth, luxurious and classy vehicle.
by Ken S. from Barrington, RI
December 9, 2018
Excellent overall quality, tons of power and sticks to the road. We enjoy all the features and interior space. Every piece of this SUV is refined. Lexus will be our choice in vehicles going forward.
Met with Armen Barsegov and he was very professional and courteous and the best salesman we have ever dealt with. We had seen a couple cars online we were interested in. We test drove a few cars and wound up purchasing a newer car than we thought we would. We traded a 2016 Avalon as it just wasn’t the road car we had hoped it would be. We purchased a 2017 Lexus ES 350 and are thrilled with our purchase. The complete buying experience was excellent! Armen and Cliff in the finance dept made the whole process pleasant! We definitely will go back to the Dublin dealership again!
Lexus makes very reliable cars.
by David from San Jose
July 4, 2018
I bought this car for my wife. Due to my lower back pain, I don’t like sport or small cars. Drove 300 miles home from the dealer and it was great. Car is comfortable. Looks and feels like sport car but very comfortable.
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Reliable and comfort all the way.
by Ira M from Kerhonkson New York
December 25, 2018
Beautiful Vehicle, very comfortable and classy. It drives smooth and it feels like your in your Living Room sitting on the sofa. It is a great investment and very reliable.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
Suspension needs work
by Mike from Hemet
August 26, 2018
Suspension has a defect in the steering bushings that make the tire wear early around 15,000 miles and brakes go fast on aggressive driving other than that the vehicle is very well made and I'm happy with it
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
Oh my goodness, what a fast, fun and smooth experience! Ralph Burgess was just wonderful to work with. My husband and I certainly agreed that, we would buy from again and recommend Germain of Easton to friends and family....Thank you Ralph and Staff at Germain!
Best all-around Car
by Christo15 from Wilton, CT
December 15, 2018
The GX 460 is a great family car that provides a third row and great leg room. The gas mileage is dismal at a 15 mpg average, but the growl the car makes when you start it almost makes it worth it.
Best car buying experience we have ever had by far!! Preston Hutchins was very thorough in his explanations of the vehicle we were looking at but did so in a way that didn’t feel pressured or uncomfortable. The entire experience was smooth through signing the documents for the final purchase with the remainder of the Germain Lexus team. The vehicle we purchased was easily the best value for the money around the area that we had found after searching both the Columbus and Cleveland areas for over a week.
Great car with sporty look & feel.
by Lexus0116 from Englewood, NJ
January 13, 2019
If I wasn't in need a larger vehicle, I definitely would've kept this car for longer than four years. It is cute, fun to drive and not too sporty. I loved this vehicle for the "get up and go" speed.
My process of buying a car with this dealership was the best experience ! Jay was the best from start to finish . I will buy again from them actually I will only buy my vechicles from them. They go beyond even after your purchase . I drove 3 hours to purchase and drive 3 hours to get my service performed .
The best sports car value
by AndyB from Vero Beach
January 10, 2019
This is my first sports car and it is the perfect blend of performance, comfort and value on the market. The performance of a Porche. the comfort of a Mercedes....at half the price.
When buying our new car from Germain Lexus , Terri Layman and the entire staff of Germain were readily available to help answer any of our questions and concerns. They very much made us feel our business was appreciated and helped us find the best deal.
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
Much better buying experience than our previous one with another Columbus dealership. Brian H. was helpful and the financing process went quickly. No high pressure sales.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
Salesman, Jay Jackson is the greatest. He a very nice guy and he provides excellent customer service. I was referred to Jay by a friend who highly recommended him and now I know why. I am considering buying another Lexus from Jay and I would recommend him to friends and family.
Nice looking, reliable, luxury but low key.
by Kyle from Murray
December 8, 2018
Enough space for all my needs, very reliable car and has very solid performance, a very fashionable design from inside out. Has all the features for winter needs (all-wheel drive, heated seats, and wheels), very good sound system.
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