Used Lexus sedans for sale near Waukegan, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

It is so comfortable and it drive so smooth Its peformance just wow and it’s speaker are also good Its steering it’s like the best part of the car for me

Wow so impressed amazing customer service. Great cars must visit they go over and beyond to make you happy and satisfied.

I’ve had my car for one year and I love it. I get compliments on it all of the time. It is a comfortable ride and has greet performance. The gas mileage is great for its specs. I recommend it!

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

2017 model - Key fob doesn't work! No remote start. Other than that, I cannot possibly be more happy with my purchase. Found an absolute steal after 70 hours of searching. If you're used to anything before 2010, this will make you feel like you purchased a spaceship. Fast enough to make you happy (unless you're only used to 400+ hp cars), reliable, handsome.

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

Bought the car used from my current dealer and I can't say enough good things about it, mine is an IS300 f sport AWD with the 3.5 v6. Driving, the car is very comfortable, the v6 has more then enough power with the added benefit of being fuel efficient. There are 2 main flaws with the vehicle which are very minor in my opinion, 1 is front tire wear, it can be easily fixed but upgrading the lower control arm bushings, and Secondly the infotainment screen, no Apple caraway or android auto for the year, but can be easily upgraded! All in all this is the perfect mix of reliability and performance you'd expect from toyota, would recommend this car to anyone

Very good experience overall. Great cars and service. Not pushy and very professional. Will buy again!

This car has all my needs it lived up to everything the car has to offer love the interior and sporty look it has on the outside

Top notch customer service department. They keep you informed of what they're doing,and how long it will take. Send you update while you are waiting. Dave been servicing my truck 2 years now, and I have no complaints.

Best car exer - except cost cuts for 2017- no more leather and wood accents like thy were in my 2011 ES3500. Maybe next one will be more posh? ;-)

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

Nothing short of exceptional! Great vehicle for cruising, commuting, or a family road trip. Lexus in my opinion is the best car out there. Me personally would not by anything else. Period!

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

The excessive wind and road noise is a problem. I bought gasket material to help wind noise around the doors but the road noise is noticeably loud compared to my 2019 es350.

1 contact and best pricing all in less then an hour best buying experience I have ever had

Just got my Mustang serviced for some recalls. This place was so on top of everything! Excellent communication, easy scheduling, speedy service. I’m very happy after experiencing terrible service at a different nearby Ford dealership.

Quality all the way! Extremely comfortable and fun to drive! The fit and finish is amongst the best in the auto industry. Resale value beyond compare.

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

We were greeted immediately by a technician. Service was identified with an estimate of delivery time. Additional service was scheduled and we were directed to our car

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Great experience buying a certified Volvo here. We worked with Derrick who was awesome! Helpful, knowledgeable and friendly without being aggressive or pushy. The whole team there were great to work with!

We bought the 300h used with 23000 miles on it and have had an excellent reliable and fun car. It is now our daughters car and see won’t give it back to her mother. It is still great looking and in excellent shape. Looking to get at least 75000 more miles out of this car if not more. Still averaging 35 mph.

The salesperson was very on with the auto I looked at but we couldn’t come together about the price

I owned a Lexus ES350 and went to a Ford Explorer. After about six months I realized I was not happy in the Ford and wanted a Lexus again. The car is very comfortable. I'm 6'1 and have no issues in the fit in the drivers seat. I love the design of the interior. I do miss Apple Play, but it isn't a deal breaker. However, it is technology a Lexus should have. I like the wheel better than the pad for the tech system as I think it is easier to navigate. I love the get up and go I have from the engine. It is just enough to know you are stepping on the gas while not being too much. Overall I am very pleased with this car. It is comfortable, performs well, and looks good. You can tell you are in a luxury car versus something bathed in plastic. Lexus has a customer for life here.

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

I been looking for a car for a few months so when I saw my Lexus I was so happy and it’s everything I wanted and more

Quick, courteous service, great waiting lounges. Great facility, conveniently located. This service center has perhaps the best customer lounges of any brand car in the area.

There isn't a car out there that can come close to the reliability and quiet comfort that this car delivers. My model goes 0 to 60 in 5.4 seconds so I don't know what the performance reviews are all about. If I wanted to drive any faster I might as well move to Germany buy a fast Beemer or Mercedes and drive the Auto Bon for 2 hours a day. You can pay more and REALLY pay more in the long run. This car BLOWS away those cars in quite perfect comfort. Did I mention my car doesn't break down? I love its understated classy look.

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

The service engine light was on, appointment scheduled, I was informed of issue and the vehicle was fixed. Service as expected. Matt was professional and courteous.

Love this car! I’m a 60 year old female , I lease this Lexus and it’s so much fun to drive! Love the sleek look, the sport mode, the radio rocks! Not one complaint… I looked around… decided on the V6, IS 350, and it’s a pure joy to drive! You won’t regret it!