Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
They took away extras that my Lincoln MKS had.
by Dee50 from Lake City, FL
December 21, 2018
It's not what I expected. The extras are a lot less. No heated steering wheel, no massage seats but I ended up paying more for less.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Lincoln MKX owner
by Ak from Morrisville, pa
October 8, 2018
I totaled my 2010 mkx that I loved. Getting a new car was overwhelming so I went with what I knew I liked. The 2017 is very nice, but I miss the layout of my 2010. I was a little more comfortable. Also I wish the driver assist package came standard in the reserve model. I thought i was getting it but wasn’t. It hard to understand some of the features. But overall it drives like a dream and is super comfortable.
Since I buy everything online, and I needed a new car I thought I would give it a shot. Boy was I impressed. From financentondeliveryntomcondition of car... Everything was simply easy. !
July 27, 2018
Well, I just got rid of my 2016 Lincoln MKX. Here are the reasons why:
1. Driver side seat kept moving on its own for no reason...really
2. Very bad pick-up. I must have had a car with some sort of transmission problem that no one could ever find, but stepping on the gas would almost make the car stall. This was a tempermental problem. Some days it would be fine. Forget about passing someone on the highway on a Lincoln bad day.
3. When I changed gears from park to drive or park to reverse, the radio would go on
4. Computer would freeze unpredictably even when driving.
5. I have been a driver of many different cars and I know how to defrost a windshield. It was impossible to get the defrost to actually do its job. Did not matter setting,heat,AC,windows open, windows closed, recycle. Nothing worked. I had to literally use my hand to wipe the condensation to avoid getting into an accident.
6. Heating system is not balanced regardless of setting.. In winter, your feet would be on fire and you would freeze your face off.
7. Would constantly throw codes, which would magically disappear without a trace.
After many trips to the dealer, and their inability to find any problems, I gave up. Gone!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Absolutely love this car
by Sherrypal from Elkhart indiana
November 8, 2018
I fell in love with this car the first time I drove it! The comfortable ride is superior, handles like a dream . It has luxury features and I highly recommend it. Test drive it and you will see!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We like our Lincoln MKX
by BILL Q from MINEOLA, TX
December 20, 2018
Very nice SUV. The LINCOLN MKX has met all our needs. Plenty of interior seating room as well as cargo space. Decent fuel mileage & power.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Duane was great to work with and never said no to any requests within his control. Got my A5 ready and my wife enjoyed his personal touch!
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
I came in to buy a used car for my daughter. I had a great experience! I was a simple process and i will definitely recommend to others.
by RiverCityRita from St Louis, MO
December 31, 2018
Many issues-Some issues known as common to the model but Lincoln won't take responsibility. Drivers door latch faulty, shifting into park (car doesn't recognize and accessory power stays on), squealing noise under hood -8 times to dealer not resolved, rear lift gate latch randomly does not engage, dash and hood are so high that sight is limited for parking. Ride is comfortable and Backseat ride & cargo space are good for a SUV.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
Best sales dealership I’ve experienced in yesrs
August 23, 2018
Fantastic. Perfect size. Look is sleek. Inside all luxury. Drives smooth. Gas mileage approximately 23 in the city and 27 on the highway. Love that the seats cool and heat.
I am thoroughly enjoying my truck. The purchase process was smooth. My salesperson, Michael Anderson was great. He was professional, pleasant and made the deal easy.
by Jacqui. I from Boston , Ma
July 12, 2018
The car has exceeded all of my needs! It has plenty of room to accommodate for all my friends and family for all season trips like snowboarding and lake days. It came with weather tech matts to save my interior from these day trips and It has gadgets I use every day such as the heated/cooling seats and GPS . It's very spacious and has easy to use high tech accessories!
I was pleased that the service rep was able to arrange a loaner for us while our car was being fixed. I was not so pleased that your techs could not nail down a solid diagnosis for the the problem.
by Hank from Chesterfield, MI
July 12, 2018
I was looking for my first "Luxury" car after retiring. I found it in my Lincoln MKX. After leasing my last car, my first and last lease. I used my favorite method in purchasing a car. The MKX is two years old with 9, 650 miles on it. Paying $21,000 under MSRP is worth the loss of two years of new car smell.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Reliable and luxurious
by Executivetransportationco from Keego Harbor, MI
January 8, 2019
This vehicle is a reliable as the day is long. The drivability is comparable to a BMW 3 series while keeping that lengendary Lincoln Ride. Plenty of leg room, plenty of luggage room & lovely amenities. As to mechanical reliability this is my most recommended vehicle.
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