Used 2023 Mazda CX-9 for sale near Villa Park, IL

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

Purchased a used car and have taken it in for service. Friendly and quick service

Friendly, courteous experienced staff. Purchasing process was straightforward and using their partnership with our Costco membership made it a pleasant negotiation. I recommend this dealership if you?re interested in buying a new or used vehicle.

All work required to make my vehicle repairs and checks complete and correct we’re performed to my total satisfaction while I waited in the comfortable customer waiting area as work was supervised under the outstanding guidance of Service Advisor Oscar Galatia. As a regular customer at the service department I always ask for the consistently courteous and flawless management of my vehicle requests by Oscar Galatia. Under Oscar’s guidance from his earliest work with Autobarn Mazda of Evanston to date, I never have had to return to him with a complaint that the work had been done poorly, with mistakes made, or required work not having been done at all. Yes, good work by mechanics have made that possible, but only under the tight, intelligent, direction and inspection of Galatia. He also has a pleasing and satisfying way of dealing with all of his customers whom I have observed close up when I have regularly waited with other customers to have their vehicles worked on and returned. Because of Oscar and the work results he has managed and produced, I have frequently recommended Autobarn and it’s excellent service work and Service Advisor management to others who need a place recommended for consistently good prices, management, and charges. I suggest that management do whatever it can to retain the services of its multi-talented and perceptive Service Advisor Oscar Galatia. He is well trained, experienced, intelligent, and dedicated as I have seen first hand when he has worked with me. He also seems to work in great harmony with his fellow supervisors and support personnel.. Dave Sutor

Luis Cruz sold me a pre-owned Rav today. I appreciated his knowledge of cars and his kind, patient demeanor. Thank you for helping me, Luis!

I had an excellent experience working with Paolo during the purchase of my Chevrolet Equinox EV. From the very beginning, he was knowledgeable, patient, and genuinely helpful. He took the time to answer all my questions, guided me through every step of the process, and made sure I felt confident in my decision. Paolo went above and beyond to ensure everything went smoothly, and I truly appreciate his professionalism and dedication. If you?re looking for a reliable and supportive salesperson, I highly recommend asking for Paolo!

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

The service and parts departments offer consistently excellent, friendly service; both are staffed with employees with years of experience.

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

It was great friendly staff and George was great . It was a great experience and I love how fast they the worked. I would and have recommended this dealership to a few of my friends. And they brought cars also🎉🎉

Great customer service. Kept us up to date as the repairs were being done and timing when we could expect the return of our car. We even got a video showing what was wrong with the car. Their appointment schedule was full but they were able to work us into their schedule.

The best dealership I've been to in Illinois they had the best hospitality and service... everything was quick and straight to the point no Bs.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

Have a great selection of vehicles and happy with the one I decided to purchase. Thanks Stan with your knowledge of the new features of the car. I didn't however get a heads up about an Auto Chicago charge on top of the asking price price for the car. (899) So that does bug me a little. Not sure it would have changed my mind... but just pointing it out to me would have gone a long way for me.(

I made an appointment for an oil change & my car was making a sound when braking. Carlos went above and beyond to have my car inspected & find out exactly what the problem was. I have never been disappointed. I know I?m in good hands with Carlos!

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

Awesome service department. Service like that remind me of why I keep coming back to this dealership for service. Shout out to Mike, John and their techs!

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.