Lynn Ciriacks is simply the best. We’ve been looking for a vehicle for several months. We used to live in Menomonee Falls and were in town for a wedding. That Saturday morning after dropping off my FJR at Don & Roys (great dealership) I stopped in Hall’s and met Lynn. I explained to her we were looking for a used RX 5 and either a Jetta or Passat. Lynn made a list of exactly what they had that I would be interested in. Walked me to the lot and showed me the vehicles. I had my wife meet me at Hall’s instead of the Marriott. We test drove the two RX 5 Mazdas and were out of time. Lunch with old friends, a wedding and Saturday was over. Called her on the following Wednesday to tell her we would be back again Saturday. We spent some time deciding between the two RX 5’s. Lynn knows her business. She was able to tell us every detail of the vehicles. We bought the “mica titanium” one. Then we test drove a Passat TDI. We’ll be back again for another car. Though we may find we like the RX 5 (it’s being shipped to South Carolina for my daughter) to go for another RX 5:)
If you’ve had dealerships that never call back. Dealerships where you see the same car that night on their website for $1,000 less. Dealerships where they bring in the “sales manager” to close the deal now. Then you’ve shared our experience. Work with Lynn and I assure you that you will actually be excited about buying the car and looking forward to working with her again. Simply the best.
They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
The salesman was very helpful and didn't try to sell me a vehicle that they wanted off the lot. He also let me test drive the ones I wanted to compare even if it was not in the most ideal spot, if other vehicles needed to moved it was done.
I have been leasing cars for years and have always dreaded the dealership experience, until now. Boucher was recommended to me by several family members, so I thought I would give it a try. So glad I did! Skylar, Pat, and Jim were great! From the moment I entered the dealership they were polite, helpful, and straight-forward. I would highly recommend this dealership!
Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have been completely satisfied every time I stop in for a routine oil change or major repairs I can't say enough about the service department going above and beyond to ensure my Mazda is running smoothly for years to come.
I have always admired the your service department for the way they went out of there way to please me. The I take there was my mothers and she always had it serviced there .And I understand way. The six cd changer broke and they went on eBay and went through five CD players before they found one that works. I am very happy with all the service I have had there and will continue to have service on the car there .Thank you Geoff Keats
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
I was shopping for a truck and they were very responsive and provided extra photos when asked. Ultimately ended up going with a different model truck from another dealer but that wasn't any fault of Auto Plex :) Don't hesitate to deal with them!
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
I always enjoy visiting Russ Darrow Metro Mazda for my routine maintenance. The lounge always has coffee/tea water snacks, there???s electrical outlets and WiFi for my devices, that help pass the time. Great place for sales (purchased our 6 from there...Warren H. Great salesman) and service!! #ZoomZoom
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