I'm a single mom and I dread buying a new car. Had a great experience with Tevin. He was not pushy, answer my 50 questions with patience, The sales manager Ben was really helpful in finding the right car. The best part was the finance manager Gil Cruz, he got my car payment lower then I budgeted! It was the trifecta of an incredible sales experience.
Honestly I???ve always hated salesmen but Tevin was amazing! He wasn???t pushy at all and helped me find the perfect car. The only thing holding me back was my trade wasn???t free and clear, however his manager Ben assured me they would make it work and get me into the car I wanted. A little while later I met with Gil not only was Ben right about making it work but Gil was able to get me an interest rate much lower then I was expecting and even a lower payment then I was paying on my previous car. Thank you guys so much!
Went there looking for a new car, wasn???t sure what to get but as soon as I got there Michael was right there to assist me. Thanks to his knowledge of the vehicles he helped me pick one out in no time. You don???t see that type of customer service very often in dealerships, great job Michael! Will definitely be back for future purchases.
I purchased a car and my sales person josh was awesome. The manager Ben got me the best deal ever. And finance Gil saved me money on my tag and cancelled the Warrenty and gap from my last carand used it as down payment ! Integrity ,caring , kind are all words to describe this group of people
We had the pleasure today of visiting Mazda of West Palm Beach and it was a wonderful experience. Specifically, we came to look at a 2016 Mazda CX-5. The dealership is clean, inviting and easy to find but the biggest reason you have to go is the sales team. Specifically, we had the chance to meet John or "JD" as he prefers to go by and it was an absolute pleasure. He is the most professional, knowledgeable, and down-to-earth sales professional that I or my wife have ever interacted with. He was not pushy in the slightest and was able to answer all of our questions in great detail. Purchasing a car is a big decision and it is invaluable to have someone like him in your corner.
I have never had a better experience buying a car! All of the employees are very friendly and helpful. Josh helped me find the perfect car and was very patient with me. Ben was also very helpful and a pleasure to work with. Gil made going over my finances a great time! He got me a great deal for the car of my dreams. I definitely recommend anyone buy a car here!!!
This is our 4 Mazda in the family in 3 yrs. excelente product backed up by excellent customer service by Kellie. Loved her enthusiasm, her knowledge of the product, and her skills to make this transaction effortless and pain free. I would recommend her and this leadership anytime. We are super happy with our car. Thanks Kellie!!
I was extremely pleased with the the level of service that I received from Napleton Nissan. I visited other dealerships but felt like I was just another sell to them. The employees at Napleton made me feel welcome from the beginning to end. I will definitely continue to do business with Napleton Nissan. Steve Cobb, Frank Kemp, Mallike Caesar and Michelle I say Thank You once again for the wonderful experience.
I previously owned a Mini Cooper and would have purchased another but my experience with the Mini/BMW service department was so negative that it persuaded me to buy a different car. This was my first service appointment at Mazda for my Mazda 3. Easy appointment set up, emailed reminder, car was taken at the exact time of my appointment and the maintenance done in the time it was told me it would take. Waiting room very comfortable with snacks. Great price - competitive with independent oil change/tire sales chain stores. Great experience. As long as it continues I plan to continue my service at Mazda even after no longer under warranty.
My wife and I bought a really nice 2016 Mazda CX-5 yesterday from this dealership. We couldn???t be happier with the car and also the quality of service provided to us. Our sales person was Juan Pizarro and he was great. He took the time to show us multiple cars until we were satisfied with one. Also being a military veteran I was more than happy to have Juan, who is also a military veteran, as my sales person. And I thank him for his service. As I stated before, the entire staff was outstanding. From the sales person all the way to management and finance. Everyone worked with us to assure that we were happy with the car and pricing. Thank you again for everything.
Juan is an amazing salesperson! Juan has worked with us before and he is always efficient, knowledgeable and friendly. He provides the best customer service I have ever received anywhere. If my family were to ever need a car we will definitely go back to see Juan to make it happen. The dealership has a great atmosphere, they provide refreshments and have movies playing as well as magazines for you to read while you are waiting. All the employees are kind and always have a smile on their faces. Daniel was also great in getting all the necessary paperwork filled out. He was also very kind and helpful in answering any questions! I would definitely recommend this dealership to anyone looking to buy a car!
Found a great deal on an Infiniti G37 but wanted my wife to check it out first. When we went the next day it was gone! While there, however, I learned about their terrific warranty plans so when when we saw the car I really wanted - a Jaguar XK - I didn't hesitate, knowing their warranty would ease any concerns I might have about this expensive-to-repair car. Again, when I went to this same location it had disappeared from their website! A helpful saleswoman told me one of their managers was driving it but it was mine if I wanted it - and I did!
by Miriam N. From Boca Raton from Boca Raton, Florida
January 8, 2018
I met with Walter Turbitt our vehicle exchange manager and was very satisfied with my experience. He was very knowledgeable and personable. I have been dealing with this Mazda dealership for many many years and I always find your staff to be friendly and efficient. From the people who sell me the cars to the staff that service them, I highly recommend.
Was a nice experience. Larry and Mark were a pleasure to work with. They have a great inventory of used cars and trucks there as well.
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