Buying a car was actually a very pleasant experience. Everyone was so friendly and Ralph was helpful and knowledgeable about every car we looked at. He and Anthony made our buying experience easy. We would recommend Brevard Value Motors to anyone.
Dealership service department does a great job theyre all very professional and nice. Some of the prices are a bit high like when shell wiper blades at $17 apiece and the price to put on new tires if we had them shipped there.
I have been OVERWHELMED with SATISFACTION from the moment we visited Bonaface-Hiers Mazda! Every car transaction SHOULD be this effortless and pleasant!! Dustin Mitchell is a "class act" that understands HOW IMPORTANT "QUALITY Customer Service" wins over customers!
This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
I had my battery replaced on my 2015 Mazda 6 in November of 2018 ,which is a I-Eloop battery. I drove it for a day and a half but it didn't`t look like the battery was charging. I called Boniface Mazda and ask if they could check it just to make sure it was charging properly, because I was going up to Delaware and I wanted to make sure that the battery would not die up in the cold. Wes from service told me to bring my car back in so they could check the charging system for my battery, and they did without any charge. It feels good to have a piece of mind knowing that my battery will not die in the cold up north. Thank you Wes and the friendly service department and staff at Boniface Mazda.
Our sales rep Daniel was extremely helpful, honest, and forthright about how the process works. He afforded us the time to make an informed decision, without the pressure some sales folks try to exert. The sales and finance managers were easy to work with, and helped make an otherwise lengthy process very easy. Would definitely recommend this dealership to a friend!
I was very pleased with their non-aggressive sales approach. There is nothing worse than pushing sales people. All of them were very pleasant and worked well to get my son into the car he wanted. The car is in excellent condition, they even provided the carfax with all maintenance records back to the original purchase. Overall very pleased with our experience with not only the sales staff but also the general manager and owner. Would definitely recommend them to friends and loved ones.
I saw an ad for a 2014 Genesis Coupe with 52k miles the night before I went in. The next day I called them up and was greeted by Patrick, I asked if I could come in and see the car and I was told that it was okay. I arrived maybe 3 or 4 hours later and saw the car, it was in great condition. Took it for a spin with Patrick and when we came back I was ready for paperwork. I ended up buying the car and traded in my 2018 Civic LX with only 6800 miles, I was pleased when they gave me some room with my positive equity on the car. Usually used car dealerships are pretty scummy when it comes to trade ins. Another thing is that they financed me through Launch, which is local to my area in Palm Bay, so it's nice that the banks they do business with are reputable. I'm very happy with the car. Patrick and Todd were genuinely nice dudes, weren't aggressive about their sales tactics. One thing that I should mention though, if you come here, you're buying a used car. Especially if it's a sports car, come in with the mindset that it needs all fluids replaced/topped as well as some parts. The engine bay makes a slight clicking/cricket noise upon closer inspection so I'm going to perform maintenance on it as well as take it to the local Hyundai dealership to investigate. My own research suggested that the fuel injectors that Hyundai's GDi engine makes that noise and is normal on all of them, but better safe than sorry. My Genesis Coupe actually has factory warranty on it for another 15 months/9k miles, it's almost unheard of at used car lots, so I'm definitely going to take advantage of that.
My salesman, Jamie did a great job....I just went in for an oil change. While waiting, Jaime showed me some Mazda 3s which I love. I didn't plan on purchasing yet but I believe the tariffs are going to have a huge impact on the auto industry so I decided to strike before that impact occurred.
Great salesman (Matt M.) very helpful and encouraged me to ask questions before and after purchase. Finance easy and not stressful. Beautiful dealership with great waiting area. Love my Mazda CX-3 after looking at comparable Suvs.
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