Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The staff was so wonderful! Knowledgeable, friendly, patient, really wanted to make sure you were getting the best car for you and your family. I was treated with respect and staff was very courteous ! I want to let everyone know that I would not hesitate to come back to this dealership in Cool Springs.
Called ahead to schedule a test drive of an 07 fj. Levi met us at the door with keys and tags. He was very very informative and had all the answers to my questions. Levi was very professional with a down to earth attitude. Great guy! Great service! Great all around experience. Thank you all so much. Greg poteet
The salesman was extremely helpful and respectful. Many times going to a dealership can be an excruciating and intense experience, but our time there was delightful. The staff made us feel welcome and ensured that we looked forward to driving home in a new car without the sense of dread and uncertainty that comes with being pressured into a deal that wasn't right.
Great communication of Internet Sales Just what I wanted!!
by Bobby51 from DealerRater.com
November 20, 2018
Tara was professional both on the emails and telephone exactly what I expected. I was super impressed with Tara need I say more? THANKS!! Also when I arrived Dave Mueller me us at the door and the entire experience was so much beyond my expectations I cannot explain how good it was!! This is the way car dealerships should be!!
Scott & Dana were incredible to buy a car from! We've never felt so welcome and comfortable at a dealership, and they made the process so easy and stress-free that we want to go back! Scott made the negotiation and loan process quick & as painless as possible, Dana kept our (crazy) 3 year old entertained while we filled out all of our paperwork. I hope we won't need another car in the near future, but if we did, we'd be checking out Cars West's inventory first!
We have now purchased our 4th vehicle from Sunvertibles. We love this family owned business. Rod Atkins the father of this business helped us once more in this process. Rod and his son Jon have always felt like family to us. Once again we purchased a wonderful SUV! They put customer's first. We are very pleased with our first Jeep! Thanks everyone!
My husband and I have bought cars & SUV's from Sunvertibles for years. The staff are not pushy and they have always been great to deal with. We never had a problem with any of our vehicles. This is the only place we trust to buy used cars.
I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
Carol, my wife, and I stopped at the Nelson Mazda on Fortress Blvd to look at a family vehicle. We worked with Tommy Duncan who listened to our needs and concerns and provided options within our means. He understood what was important to us and what was not. By the end of the week we walked out proud owners of a new Mazda CX-5. Hands down the best experience we have ever had purchasing a car. We credit Tommy Duncan for that and would recommend anyone who is in the market for a vehicle to stop by Nelson Mazda of Murfreesboro and ask for Tommy Duncan!
Lonnie Stevens and the rest of the service staff were professional and friendly. I knew from talking to Lonnie that he was someone I could trust. I couldn't be happier with the service I received, and I will be recommending this location to my friends.
I thought customer service was a thing of the past until I walked into Nelson Mazda in Murfreesboro. I was treated like a member of their family. Tommy Duncan was absolutely great to work with. He listened to what I wanted and got me the perfect car. Randy gave me a great deal and treated me like a king. Trey in finance also was a pleasure to work with. If you want a great car and an even better Car buying experience go to Nelson Mazda!
I was looking for a very limited and hard to find new Mazda. Tommy, and everyone at Nelson, went out of their way to find and acquire one that was in route to another dealer. This was my 3rd purchase from Nelson and I???m sure I???ll be back.
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